Pharmacy Support Associate

4 weeks ago


Calgary, Alberta, Canada Neighbourly Pharmacy Full time

Pharmacy Support Associate

At Neighbourly Pharmacy, we are seeking a highly skilled and dedicated Pharmacy Support Associate to join our team. As a Pharmacy Support Associate, you will play a vital role in providing exceptional patient care and supporting our pharmacists and pharmacy technicians in delivering high-quality pharmaceutical services.

Key Responsibilities:

  • Provide excellent customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
  • Assist with prescription processing, including data entry, labeling, and packaging under the supervision of a pharmacist or pharmacy technician.
  • Count, measure, and package prescription medications accurately and safely, following established protocols and procedures.
  • Monitor inventory levels, conduct stock rotations, and assist with inventory audits as needed.
  • Perform clerical tasks such as filing, faxing, and scanning documents, and assist with processing insurance claims and coordinating prescription transfers as required.

Requirements:

  • High school diploma or equivalent.
  • Completion of a pharmacy assistant program or relevant healthcare certification is preferred but not mandatory.
  • Excellent verbal and written communication skills, with the ability to interact professionally with customers and colleagues.
  • Strong attention to detail and accuracy in performing tasks such as medication counting and labeling.
  • Effective organizational skills to manage multiple tasks and prioritize workload in a fast-paced environment.

Working Conditions:

  • This is a full-time position, with standard work hours typically ranging from 32-40 hours per week.
  • The position may require standing for extended periods and occasional lifting/moving of moderate-weight boxes or containers.
  • Work shifts may include evenings and holidays, based on the operational hours of the pharmacy.

Neighbourly Pharmacy is an equal opportunity employer, committed to delivering accessibility and equality to all job applicants, staff, and our customers. Accommodation is available upon request for applicants with disabilities in the recruitment and assessment process and when hired.



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