Hotel Operations Manager

4 weeks ago


Vaughan, Ontario, Canada Ontario Limited Full time
Hotel Managing Supervisor Job Description

At Ontario Limited, we are seeking a highly skilled and experienced Hotel Managing Supervisor to join our team. As a key member of our hotel operations team, you will be responsible for overseeing the day-to-day activities of our hotel, ensuring that our guests receive exceptional service and that our operations run smoothly.

Key Responsibilities:
  • Co-ordinate activities with other work units or departments to ensure seamless hotel operations.
  • Establish work schedules and procedures to optimize productivity and efficiency.
  • Perform same duties as workers supervised to maintain a hands-on approach.
  • Prepare and submit reports to management on hotel performance and operations.
  • Resolve work problems, provide technical advice, and recommend measures to improve productivity and product quality.
  • Assist clients/guests with special needs to ensure exceptional customer service.
  • Co-ordinate, assign, and review work to ensure tasks are completed efficiently.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain operation of computer systems, equipment, machinery, and arrange repair work to ensure business continuity and customer service delivery.
  • Requisition materials and supplies to ensure hotel operations run smoothly.
  • Provide information on hotel facilities and services to guests.
Requirements:
  • College/CEGEP education or equivalent experience.
  • 5 years or more of experience in the hotel and catering industry.
  • Ability to work in a fast-paced environment with tight deadlines.
  • Attention to detail and excellent problem-solving skills.
  • Ability to communicate effectively with guests and staff.
Work Setting:
  • Urban area.
  • Hotel, motel, resort.
Area of Specialization:
  • Hotel and catering industry.
Work Conditions and Physical Capabilities:
  • Fast-paced environment.
  • Tight deadlines.
  • Attention to detail.
Screening Questions:
  • Are you currently legally able to work in Canada?
  • Do you have previous experience in this field of employment?
  • Do you have the above-indicated required certifications?
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 40 hours per week.


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