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Sales Associate

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Halifax, Nova Scotia, Canada Pandora Full time
Pandora Sales Associate Job Description

A Pandora Sales Associate is the face of our brand, delivering an exceptional customer experience that exceeds expectations. If you're passionate about building relationships, driving sales, and staying up-to-date on the latest product launches, we want to hear from you.

Key Responsibilities:
  • Provide world-class customer service, engaging with every client in a welcoming and personalized manner.
  • Utilize Pandora's specialized selling model (SPARK) and product knowledge to achieve and exceed sales goals.
  • Introduce shoppers to multiple categories of product, building brand loyalty and maximizing sales results.
  • Maintain a keen awareness of shoppers to deliver a world-class shopping experience and control loss prevention.
  • Complete Pandora product knowledge training (LINK) to leverage driving sales.
  • Display personal accountability in achieving and exceeding sales and KPI targets.
  • Stay informed about current product launches and promotions, supporting company initiatives.
  • Cultivate a solid customer/client base through customer engagement and build relationships.
  • Participate in visual directives in accordance with company product launches, including setting trays, walls, and zones; maintain pricing.
  • Execute visual refreshes and uphold exceptional cleaning standards.
  • Attend all scheduled shifts to ensure adequate coverage to meet company objectives.
Requirements:
  • Retail and/or previous sales experience preferred.
  • Superior customer service skills and a passion for the customer experience.
  • Ability to multi-task and thrive in a fast-paced environment.
  • Must be 18 years of age or older.
  • Must be able to provide proof of identity and eligibility to work.
  • Must be able to stand for long periods of time (exceeding 30 minutes).
  • Ability to work a flexible schedule, including nights, weekends, and holidays.

If you're a passionate team player with a can-do attitude, you'll thrive in our fast-paced, energetic, and inclusive environment. We Dare you to Care, to Dream with us, and Deliver what matters.