Sales Associate

2 weeks ago

Halifax, Nova Scotia, Canada Sleep Country Full time
About Our Store

Our store is a unique retail experience that brings together two iconic brands, Endy and Casper Canada, under one roof. As a Sales Associate, you will be at the heart of the customer experience, providing exceptional service and creating a memorable shopping journey for our customers.

Job Description

We are seeking a highly motivated and customer-focused individual to join our Sales team. As a Sales Associate, you will be responsible for:

  • Providing exceptional customer service and ensuring a positive shopping experience for our customers
  • Engaging with customers to identify their needs and wants, promoting our quality products and service offerings
  • Maintaining a visually appealing store environment through product presentation and store housekeeping
  • Following up with customers through clienteling and email correspondence
  • Processing in-store sales and receiving inventory replenishments
  • Assisting with setting up and executing community programs and events
  • Recording and relaying customer feedback and insights to internal teams
  • Working collaboratively with the Sales team to exceed goals and expectations
Qualifications

We are looking for a candidate with:

  • 1-3 years of experience in sales, retail, and/or customer service (asset)
  • Understanding and appreciation of experiential retail
  • A positive, optimistic attitude and strong customer focus
  • Excellent communication skills and a passion for people
  • Ability to commit to continuous education and learning
  • Knowledge of Mac and Google Suite systems (both)
  • Zendesk or other help desk system knowledge (asset)
  • Familiarity with Shopify or online store management systems (asset)
What We Offer

We offer a competitive compensation package, including base salary, commissions, and bonus potential. We also provide medical, vision, and dental insurance, employee discounts on our products, and a diverse and inclusive work environment. We invest in training, mentoring, and career development opportunities across Canada.

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