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Cultural Programs Coordinator

2 months ago

Ottawa, Ontario, Canada City of Ottawa Full time
Job Summary

The City of Ottawa's Cultural and Heritage Programs department is seeking a highly skilled and experienced professional to join our team as a Recreation and Culture Specialist. This is an exciting opportunity to work in a dynamic and fast-paced environment, contributing to the development and delivery of arts, heritage, and museum public programming and events.

Key Responsibilities
  • Ensure that theatre policies are enforced and procedures are maintained.
  • Maintain health, safety, and maintenance standards, and promote excellent customer service relations.
  • Accountable for bar, coat check, and souvenir revenues and inventory, and prepare cash deposits.
  • Monitor, train, and provide guidance to front-of-house personnel.
  • Provide emergency response treatment (First Aid/CPR) as required.
Requirements
  • Completion of Grade 12.
  • Minimum of 1 year of supervisory experience interacting with the public.
  • Hospitality experience preferably in a theatre, entertainment venue, or similar environment.
Certifications and Licenses
  • Current Standard First Aid, CPR, and/or AED certificates.
  • AODA Customer Service/IASR Training.
  • Smart Serve certificate card from the Alcohol and Gaming Commission of Ontario (AGCO).
Knowledge and Competencies
  • City Of Ottawa Policies and Procedures.
  • Demonstrated awareness of safety/security of public.
  • Excellent public relations, leadership, communication, and organizational skills.
  • Ability to work in a team setting or independently.
  • Experience in training, supervision of staff and volunteers.
  • Excellent written/oral communication skills.
  • Self-Starter.
  • Flexibility.
  • Proven team leader.
  • Demonstrated ability to manage complex demands simultaneously.
Language Requirements

Various language requirements, locations may require English only, French only, or Bilingual competencies.

Police Record Check

The successful candidate will be required to complete a Vulnerable Sector Check with the Police Services detachment in their jurisdiction to the City of Ottawa's satisfaction.