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Public Safety Communications Specialist
2 months ago
We are seeking a highly skilled Public Safety Communications Officer to join our team at CP. As a key member of our emergency response team, you will be responsible for protecting the public, our staff, and our operations through effective incident management and communication.
Key Responsibilities- Initiate calls for service by gathering information from reporting parties and identifying the nature of the incident.
- Respond to incidents by mitigating harm and making appropriate notifications.
- Identify problems and patterns that may impact safety and operations.
- Provide support to patrolling officers by monitoring their status and handling radio communication.
- Run investigative enquiries on CPIC and other databases.
- High school diploma or equivalent.
- 40 WPM typing speed with 90% accuracy.
- Exceptional multitasking skills.
- Ability to work with changing technology.
- Strong written and verbal communication skills.
- Strong interpersonal skills.
- Able to solve problems and make decisions in high-stress situations.
- Required to work various shifts, including nights, weekends, and holidays.
- Post-secondary education, diploma, or degree.
- 2 years' experience in dispatch or equivalent high-pressure role.
- Proficient with CAD systems, radio communications, and/or mapping applications.
- Knowledge of police procedures and/or CPIC experience.
- Knowledge of railway operations.
- Flexible and competitive benefits package.
- Competitive company pension plan.
- Employee Share Purchase Plan.
- Annual Fitness Subsidy.
- Part-time Studies Program.