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Public Safety Communications Specialist

2 months ago


Calgary, Alberta, Canada CP Full time
Job Summary

We are seeking a highly skilled Public Safety Communications Officer to join our team at CP. As a key member of our emergency response team, you will be responsible for protecting the public, our staff, and our operations through effective incident management and communication.

Key Responsibilities
  • Initiate calls for service by gathering information from reporting parties and identifying the nature of the incident.
  • Respond to incidents by mitigating harm and making appropriate notifications.
  • Identify problems and patterns that may impact safety and operations.
  • Provide support to patrolling officers by monitoring their status and handling radio communication.
  • Run investigative enquiries on CPIC and other databases.
Requirements
  • High school diploma or equivalent.
  • 40 WPM typing speed with 90% accuracy.
  • Exceptional multitasking skills.
  • Ability to work with changing technology.
  • Strong written and verbal communication skills.
  • Strong interpersonal skills.
  • Able to solve problems and make decisions in high-stress situations.
  • Required to work various shifts, including nights, weekends, and holidays.
Preferred Qualifications
  • Post-secondary education, diploma, or degree.
  • 2 years' experience in dispatch or equivalent high-pressure role.
  • Proficient with CAD systems, radio communications, and/or mapping applications.
  • Knowledge of police procedures and/or CPIC experience.
  • Knowledge of railway operations.
What CP Has to Offer
  • Flexible and competitive benefits package.
  • Competitive company pension plan.
  • Employee Share Purchase Plan.
  • Annual Fitness Subsidy.
  • Part-time Studies Program.