Tech Support Specialist

6 days ago


Halifax, Nova Scotia, Canada PeopleToGo Full time

At PeopleToGo, we are seeking a highly skilled Tech Support Specialist to join our team in Halifax, Quebec. As a key member of our support team, you will be responsible for providing exceptional technical assistance to our clients.

Job Summary:

  • We offer a competitive salary range of $50,000 - $70,000 per year, depending on experience.
  • You will work closely with our clients to troubleshoot and resolve technical issues related to hardware, software, and networking.
  • Our ideal candidate will have at least 1-2 years of experience in field service, deskside support, and internetworking.
  • You will be required to have strong problem-solving skills, excellent communication skills, and the ability to work independently or as part of a team.
  • A minimum Diploma from a recognized IT program is required.
  • This is a full-time position that requires flexibility to work varied schedules.

About Us:

PeopleToGo is a leading provider of technical services, committed to delivering exceptional support to our clients. Our team is passionate about technology and dedicated to helping others succeed.

Key Responsibilities:

Technical Support
  • Perform intermediate IMAC activities, including hardware roll-outs, refreshes, and deployment related tasks.
  • Handle software installation, support, and upgrades.
  • Provide first-level Help Desk support and respond to customer inquiries.
  • Troubleshoot hardware, software, and network-related issues.
Required Skills and Qualifications:
  • 1-2 years of field service experience.
  • 1-2 years of deskside support experience.
  • Strong internetworking and troubleshooting skills.
  • A+ certification.
  • Vendor certifications (Cisco, Microsoft, Dell, Toshiba, Lenovo, HP) are an asset.
  • Excellent communication and problem-solving skills.
  • Ability to work independently or as part of a team.

What We Offer:

We offer a comprehensive compensation package, including a competitive salary, benefits, and opportunities for professional growth and development.



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