Process Improvement Specialist
1 month ago
Join Mobis Parts Canada Corporation as a Process Improvement Lead and play a key role in driving operational excellence and efficiency across our organization.
About the RoleThe Process Improvement Lead will be responsible for leading the coordination and implementation of methods to reduce costs, improve productivity, and increase customer satisfaction. This individual will conduct cycle time analysis and other system audits to identify areas for improvement, and work with various teams to implement procedural changes and improve working environments.
Key Responsibilities- Coordinate with company staff on continuous improvement initiatives
- Analyze departmental workings to identify areas for improvement in quality standards and assurance
- Audit current procedures and create metrics to analyze data
- Make recommendations for improvements in customer standards, quality assurance, and efficiency
- Communicate with employees and management about processes and improvements
- Create and conduct formal training courses for employees on changes or developments
- Present ideas and plans for process improvement, providing data and/or metrics to support initiatives
- Schedule meetings and gain support from supervisors and managers prior to implementation of new or changed procedures
- Work to engage employees and overcome resistance to changes in their everyday duties
- Liaise with the accounting department to assist in development of cost-cutting strategies
- Continually advertise gains through verbal presentations at employee meetings or written emails
- Promote and facilitate workflow analysis and set standards for employees to achieve target goals
- Perform quality assurance tests to ensure staff meet set expectations
- Minimum 5-10 years' experience in a Logistics, Warehousing, or Operations environment
- Proficiency with MS Office, particularly Excel
- Strong attention to detail and problem-solving skills
- Team-oriented and customer service-focused
- Proven ability to create and execute project plans that achieve identified targets
- Ability to produce succinct reports/presentations to communicate project status
- Strong leadership abilities; able to lead effective meetings
- Quality control background, including problem-solving and root cause analysis
- Strong verbal and written communication skills with demonstrated diplomacy and professionalism
- A flexible, collaborative, dynamic, and fast-paced work environment with an award-winning employer
- Many opportunities for personal and professional development
- Opportunities to participate in exciting company events
- Competitive employer-paid benefits and compensation package, including company-matched RRSP
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