Process Improvement Lead

4 weeks ago

Markham, Ontario, Canada Mobis Parts Canada Corporation Full time

Job Summary

Mobis Parts Canada Corporation is seeking a highly skilled Process Improvement Lead to join our team. As a key member of our operations team, you will be responsible for leading the coordination and implementation of methods to reduce costs, improve productivity, and increase customer satisfaction.

Key Responsibilities

  • Coordinate with company staff on continuous improvement initiatives
  • Analyze departmental workings, determining areas of improvement in quality standards and assurance
  • Audit current procedures
  • Create metrics, and analyze data
  • Make recommendations in the areas of customer standards, quality assurance, and efficiency, and create SOP's
  • Communicate with employees and management about the processes and improvements
  • Create and conduct formal training courses for employees on the changes or developments
  • Present ideas and plans for process improvement, providing data and/or metrics to support the initiatives
  • Schedule meetings and gain the support of supervisors and managers prior to the implementation of new or changed procedures
  • Work to engage employees at MOBIS and overcome resistance to the changes in their everyday duties
  • Liaise with the company accounting department to assist in the development of cost cutting strategies
  • Following the implementation of processes, continually advertise any gains; either verbally at employee meetings or by written emails
  • Promote and facilitate work flow analysis and set out the standards for employees in order to achieve the target goals
  • Perform quality assurance tests to ensure that staff are meeting set expectations

Requirements

  • Minimum 5-10 years' experience in a Logistics, Warehousing or Operations environment
  • Must be proficient with MS Office, particularly Excel
  • Strong attention to detail and problem solving skills
  • Must be team oriented and customer service focused
  • Proven ability to create and execute project plans that achieve identified targets
  • Ability to produce succinct reports/presentations to communicate the status of assigned projects/tasks
  • Strong leadership abilities; able to lead effective meetings
  • Quality control background, including problem solving and root cause analysis
  • Strong verbal and written communication skills with demonstrated diplomacy and professionalism

What We Offer

  • A flexible, collaborative, dynamic, and fast-paced work environment with an award-winning employer
  • Many opportunities for personal and professional development
  • Opportunities to participate in exciting company events
  • You and your family get amazing rates on our cars
  • Competitive employer paid benefits and compensation package including company matched RRSP
  • And much, much more

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