Community Engagement Specialist

6 days ago


Grande Prairie, Canada Lululemon Full time
About lululemon

lululemon is a leading performance apparel company that empowers individuals to move, grow, and connect. Our innovative products and experiences support people in achieving their athletic pursuits and living a well-balanced lifestyle.

Job Summary

The Community Engagement Specialist plays a vital role in executing the store's community strategy, fostering relationships with local partners, and delivering exceptional guest experiences. This dynamic role requires collaboration with store leadership, relationship-building, and a passion for community engagement.

Key Responsibilities
  1. Collaborate with store leadership to develop and implement community strategies, ensuring alignment with the pillars of community foundations and guest experience.
  2. Establish and maintain local key relationships with Ambassadors, Sweat Collective, studio owners, and lululemon Studio partner studios to drive new guest acquisition and retention.
  3. Engage with the local community to identify future Ambassador or partner opportunities, enhancing the store's reputation as a community hub.
  4. Connect with guests on the floor to assess their unique needs, provide technical product education, and integrate omnichannel programs into a seamless end-to-end guest experience.
  5. Attend, support, and/or host local and regional community events, showcasing lululemon's commitment to the community.
  6. Execute the product seeding strategy through community partners and Ambassadors, driving brand awareness and loyalty.
  7. Analyze community-relevant business data and metrics to inform recommendations for store leadership regarding community events, projects, or initiatives.
Requirements
  • 1 year of cumulative experience in customer service, grassroots marketing, brand engagement, or community building.
Compensation

Estimated salary: $29/hour, plus target bonus: $3.29/hour.

Total Rewards Offerings
  • Extended health and dental benefits, mental health plans, savings, and retirement plan matching.
  • People networks, mentorship programs, leadership series, and career development opportunities.


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