Community Engagement and Resources Specialist

4 months ago

Grande Prairie, Canada Canadian Mental Health Association Edmonton Region Full time

Identifying Information

Job Title: Community Engagement and Resources Specialist

**Job Type**: Permanent Full time

Job Level: Program Coordinator

Reports to: Manager 211 Database

Job Objective

The Community Engagement and Resource Specialist is a key role focused on enhancing the visibility and reach of the 211 service in communities outside of Calgary and Edmonton. You will be instrumental in developing and strengthening relationships with community members, local organizations, and leaders to ensure comprehensive coverage and awareness of the 211 service. You will execute strategic outreach initiatives, promote program inclusion in the 211 Alberta database, and conduct follow-up calls to service users. Reporting to the Manager, 211 Database, this role requires a proactive, communicative, and community-oriented individual dedicated to fostering connections and supporting the community's needs.

Key Outcomes
- Increase in community awareness of 211 Alberta’s mission, services, and programs.
- Positive relationships between community stakeholders are developed and maintained.
- Community feedback about the 211 Alberta service is documented and informs organizational strategies and activities.
- Increased representation of local programs and services in the 211 Alberta database.

**Responsibilities**:
Community Engagement, Outreach, and Promotion
- Cultivate and promote positive relationships with key stakeholders in your community and surrounding area, including organizations and government services to promote awareness and utilization of the 211 Alberta service and the benefits of ensuring their services are listed in the 211 Alberta database.
- Identify eligible organizations for the 211 Alberta database and support the organizations in new listing submissions.
- Work closely with the Portfolio Manager - Community Engagement, 211 Alberta to develop and execute local engagement strategies and refine strategy based on feedback and evolving community needs.
- Identify and attend relevant community gatherings and facilitate informative presentations promoting the 211 Alberta service.
- Build and maintain strong relationships with community stakeholders, including non-profits, local government agencies, and community groups.
- Act as a liaison between 211 Alberta and the community, facilitating effective communication and collaboration.

211 Service User Follow-up
- Conduct follow-up calls to 211 service users in your local area to assess the successes and barriers they encountered in accessing resources provided by 211.
- If needs were not met, identify and provide information on additional options that may be available to the service users. Document and track local resources that are not available in the database to help inform outreach planning.
- Solicit feedback from services users to inform continue improvement and engagement strategies.
- Document the results of the follow-up call according to organizational procedures.

Reporting and Documentation
- Maintain accurate records of community engagement activities as well as feedback received and opportunities for improvement.
- Support the Portfolio Manager - Community Engagement, 211 Alberta in the development of regular reports on engagement activities and outcomes.
- Prepare and submit monthly expense reports for reimbursement of eligible expenses.

Other
- Build and maintain positive working relationships with multiple internal stakeholders within the 211 Alberta ecosystem to understand internal processes and provide information and suggestions on improving the 211 Alberta service delivery to your local area.
- Prepare and deliver training sessions for 211 staff focused on the unique needs, barriers, resources, and values of the communities you represent to ensure staff are well-equipped to provide tailored, empathetic, and effective support to diverse communities across the province.

**Qualifications**:

- Diploma or Degree in Human Services, Social Sciences, Business, or related field, preferred.
- Minimum of 2 years of experience in community engagement, community development, or a related field. Equivalent combination and experience will be considered.
- Successful completion of a police information and vulnerable persons check.

Skills/Abilities:

- Intermediate proficiency with the Microsoft 365 suite of tools including, Word, Excel, PowerPoint, Teams, and SharePoint.
- Exceptional communication and interpersonal skills, with the ability to engage a diverse range of stakeholders and quickly build positive relationships.
- Ability to learn new technologies and use technology to create efficient workflows.
- Ability to work collaboratively, set-priorities, and meet deadlines in a fast-paced environment.
- Strong organizational and time management skills, with the ability to manage multiple tasks simultaneously.
- Cultural sensitivity and the ability to work effectively in diverse communities.
- Valid driver's license and access to a reliabl

  • Employer Engagement Specialist

    1 month ago

    Grande Prairie, Canada pt Health Full time

    Employer Engagement SpecialistLifemark is seeking a highly motivated and experienced Employer Engagement Specialist to join our team. As a key member of our Talent In-Sight program, you will be responsible for developing relationships with employers to identify their current needs in hiring and retaining staff.Key Responsibilities:Market Lifemark's...

  • Employer Engagement Specialist

    1 month ago

    Grande Prairie, Canada pt Health Full time

    Employer Engagement SpecialistLifemark is seeking a highly motivated and experienced Employer Engagement Specialist to join our team. As a key member of our Talent In-Sight program, you will be responsible for developing relationships with employers to identify their current needs in hiring and retaining staff.Key Responsibilities:Market Lifemark's...

  • Employer Engagement Specialist

    3 weeks ago

    Grande Prairie, Canada pt Health Full time

    Job Title: Employer Engagement SpecialistLifemark provides a comprehensive range of vocational services throughout Alberta and across Canada. Our guiding belief is that given the necessary skills and opportunities, an individual may participate in meaningful self-directed employment; therefore, improving their overall quality of life.The Employer Engagement...

  • Employer Engagement Specialist

    1 month ago

    Grande Prairie, Canada pt Health Full time

    Job Title: Employer Engagement SpecialistLocation: Edmonton or Grande Prairie, ABWe are seeking a highly motivated and experienced Employer Engagement Specialist to join our team at Lifemark. As an Employer Engagement Specialist, you will be responsible for developing relationships with employers to identify their current needs in hiring and retaining...

  • Employer Engagement Specialist

    1 month ago

    Grande Prairie, Canada pt Health Full time

    Job Title: Employer Engagement SpecialistLocation: Edmonton or Grande Prairie, ABWe are seeking a highly motivated and experienced Employer Engagement Specialist to join our team at Lifemark. As an Employer Engagement Specialist, you will be responsible for developing relationships with employers to identify their current needs in hiring and retaining...

  • Human Resources Specialist

    18 hours ago

    Grande Prairie, Canada KR Roofing & Exteriors Inc. Full time

    Job Title: Human Resources Officer At KR Roofing & Exteriors Inc., we are seeking a skilled Human Resources Specialist to join our dynamic team. The successful candidate will be responsible for administering staff consultation and grievance procedures, identifying current and prospective staffing requirements, and providing information or services to...

  • Instructional Support Specialist

    3 weeks ago

    Grande Prairie, Canada Northwestern Polytechnic Full time

    About Northwestern PolytechnicNorthwestern Polytechnic is Canada's newest polytechnic, striving to be the most entrepreneurial institution by 2034. We're seeking individuals who embody innovation, responsiveness, and a willingness to turn risk into opportunity.The RoleThe Instructional Support Specialist plays a vital role in fostering student success by...

  • Instructional Support Specialist

    5 months ago

    Grande Prairie, Canada Northwestern Polytechnic Full time

    BackgroundNorthwestern Polytechnic, Canada’s newest polytechnic, aspires to be the most entrepreneurial polytechnic in Canada by 2034. We are recruiting individuals who spark creativity, drive innovation, are highly engaged and are eager to embrace our core values: innovation & responsiveness. If you have an entrepreneurial spirit, one who is willing to...

  • Youth Engagement Worker

    5 months ago

    Grande Prairie, Canada Sunrise House - GP Youth Emergency Shelter Full time

    Grande Prairie's Kickstand is an upstream approach to ensuring youth ages 11-24yrs have timely and appropriate access to resources. The physical location will be located within Sunrise House once completed. The Youth Engagement Worker will be tasked with ensuring youth participation in community activities. This is a fun and interactive role with room for...

  • Human Resources Manager

    5 months ago

    Grande Prairie, Canada Western Cree Tribal Council Full time

    **HUMAN RESOURCES MANAGER** **About WCTC**: The Western Cree Tribal Council (WCTC) is a dynamic organization committed to promoting the well-being and prosperity of our member First Nations. We are currently seeking a dedicated and experienced Human Resources Manager to join our team and contribute to our mission of advancing the HR initiatives and growth...

  • Instructional Support Specialist

    1 month ago

    Grande Prairie, Canada Northwestern Polytechnic Full time

    About Northwestern PolytechnicNorthwestern Polytechnic is Canada's newest polytechnic, aspiring to be the most entrepreneurial by 2034. We're seeking individuals who embody our core values: innovation, responsiveness, and a willingness to turn risk into opportunity.The RoleThe Instructional Support Specialist plays a vital role in fostering student success...

  • Instructional Support Specialist

    1 month ago

    Grande Prairie, Canada Northwestern Polytechnic Full time

    About Northwestern PolytechnicNorthwestern Polytechnic is Canada's newest polytechnic, aspiring to be the most entrepreneurial by 2034. We're seeking individuals who embody our core values: innovation, responsiveness, and a willingness to turn risk into opportunity.The RoleThe Instructional Support Specialist plays a vital role in fostering student success...

  • Instructional Support Specialist

    7 days ago

    Grande Prairie, Canada Northwestern Polytechnic Full time

    About the RoleThe Instructional Support Specialist is a vital part of Northwestern Polytechnic's commitment to fostering student success. This role entails collaborating with faculty to understand learning objectives and content requirements, providing consultation and support regarding instructional delivery methods and pedagogical approaches.Main...

  • Community Relations Liaison Specialist

    3 weeks ago

    Grande Prairie, Canada TC Energy Full time

    About the RoleTC Energy is seeking a highly motivated and experienced Community Relations Liaison to support the maintenance of community relationships on behalf of our operating assets in northern Alberta. Based in Grande Prairie, Edmonton, or Calgary, this role will provide critical support to our Community Relations Canada team.Key ResponsibilitiesDevelop...

  • Resource Bridge Engineer

    4 weeks ago

    Grande Prairie, Canada Allnorth Full time

    About AllnorthWe are a multi-disciplinary engineering, project delivery, and construction services company. Our team is our most valuable asset, and we are committed to building and nurturing Indigenous relationships, supporting our communities, and recognizing the importance of environmental stewardship.Job SummaryWe are seeking a highly skilled Resource...

  • Resource Bridge Engineer

    4 weeks ago

    Grande Prairie, Canada Allnorth Full time

    About AllnorthWe are a multi-disciplinary engineering, project delivery, and construction services company. Our team is our most valuable asset, and we are committed to building and nurturing Indigenous relationships, supporting our communities, and recognizing the importance of environmental stewardship.Job SummaryWe are seeking a highly skilled Resource...

  • Resource Bridge Engineer

    2 months ago

    Grande Prairie, Canada Allnorth Full time

    Resource Bridge Engineer Grande Prairie, AB   About Allnorth BIG ENOUGH TO KNOW HOW, SMALL ENOUGH TO KNOW YOU Allnorth is a multi-disciplinary engineering, project delivery, and construction services company. We provide smart and practical project solutions to clients in the metals and minerals, energy and renewables, fiber and chemicals, and...

  • Geriatric Psychiatry Specialist

    2 weeks ago

    Grande Prairie, Canada Alberta Health Services Full time

    Your Opportunity:Discover the best of both worlds in a dynamic healthcare setting: big-city expertise with small-town charm. Our Complex Care Support Team is currently seeking a Geriatric Psychiatry Specialist with expertise in dementia care to join our multidisciplinary team. In this role, you'll provide comprehensive care to adult patients across various...

  • Resource Bridge Engineer

    1 month ago

    Grande Prairie, Canada Allnorth Full time

    About AllnorthWe are a multi-disciplinary engineering, project delivery, and construction services company. Our team is our most valuable asset, and we are committed to building and nurturing Indigenous relationships, supporting our communities, and recognizing the importance of environmental stewardship.Job SummaryWe are seeking a highly skilled Resource...

  • Resource Bridge Engineer

    1 month ago

    Grande Prairie, Canada Allnorth Full time

    About AllnorthWe are a multi-disciplinary engineering, project delivery, and construction services company. Our team is our most valuable asset, and we are committed to building and nurturing Indigenous relationships, supporting our communities, and recognizing the importance of environmental stewardship.Job SummaryWe are seeking a highly skilled Resource...