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Senior Manager, Product Design Expert

1 month ago

Old Toronto, Canada President's Choice Bank Full time
Senior Manager, Product Design Expert

As a Senior Manager, Product Design Expert at President's Choice Bank, you will lead a team of Product Designers, Content Designers, and CMS Specialists in creating exceptional digital experiences for our banking customers. Your goal will be to redefine the digital experiences across mobile and web, driving growth and transformation for Canada's biggest retailer. You will navigate and influence our teams and leaders to achieve this vision.

Key Responsibilities:
  1. Lead the PC Financial Design team, creating a clear vision for improving digital experiences and executing a plan together.
  2. Collaborate with Product, Engineering, and Marketing teams to ensure best-in-class Product Design drives the evolution of our digital experiences.
  3. Elevate and advocate for Product and Content Design across the enterprise, maximizing the perceived value of function.
  4. Develop, optimize, and integrate leading design practices and processes across the business.
  5. Drive customer-centric results throughout the customer journey, transforming PC Financial.
  6. Hire, manage, and retain exceptional talent, fostering their career growth and autonomy.
  7. Coach and manage expertise across the design process, from problem definition to dev collaboration.
  8. Build trusted relationships with stakeholders across the organization.

Requirements:
  1. 5+ years of experience as a designer on cross-functional teams releasing consumer experiences or enterprise products.
  2. 2+ years managing and mentoring product design teams.
  3. Expertise and experience in content design, as well as prior experience leading a content design team.
  4. Portfolio showcasing beautiful, accessible, and scalable digital experiences.
  5. Experience working in an agile environment with cross-functional teams.
  6. Ability to balance stakeholder needs and technical constraints in problem framing and solutioning.
  7. Ability to use design to uncover questions, explore solutions, and define and measure success.
  8. Demonstrated contribution to design practice and team culture.

About Us:
President's Choice Bank recognizes Canada's diversity as a source of national pride and strength. We have made it a priority to reflect our nation's evolving diversity in the products we sell, the people we hire, and the culture we create in our organization. Accommodation is available upon request for applicants and colleagues with disabilities.