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Box Office Representative

2 months ago

Brampton, Ontario, Canada Brampton Full time

Job Title: Box Office Representative

Job Summary:

We are seeking a highly skilled and customer-focused Box Office Representative to join our team at The Rose Theatre in Brampton. As a key member of our front-line customer service team, you will be responsible for providing exceptional service to our patrons, responding to inquiries, and processing transactions.

Key Responsibilities:

  • Provide high-level customer service, responding to inquiries and resolving issues in a professional and courteous manner
  • Process transactions, including ticket sales and payments
  • Maintain accurate records and reports, including daily revenue and administrative paperwork
  • Collaborate with colleagues to ensure seamless customer service and efficient operations
  • Participate in ongoing training and professional development to enhance skills and knowledge

Requirements:

  • Minimum 16 years of age
  • Intermediate computer skills, including Microsoft Office and point-of-sale systems
  • Current Standard First Aid/CPR C/AED certification
  • Ability to work in a fast-paced environment and adapt to changing situations
  • Excellent communication and interpersonal skills

What We Offer:

We offer a competitive salary, opportunities for professional growth and development, and a dynamic work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.