Box Office Representative

7 days ago


Brampton, Ontario, Canada Brampton Full time

Job Summary:

This exciting opportunity is available for a highly skilled Box Office Representative to join The Rose Theatre team. Reporting to the Programmer, you will be responsible for providing exceptional customer service to our patrons, responding to inquiries, and providing program information and services.

Key Responsibilities:

  1. Provide high-level front-line customer service, greeting and engaging customers, and providing program information and services with a strong focus on customers' needs and wants.
  2. Answer telephone calls and respond to customer concerns/inquiries in a professional manner.
  3. Process and accept payments for events, bookings, and subscriptions.
  4. Handle feedback in a professional manner while providing exceptional customer service.
  5. Provide information about Recreation and Culture to the public, in person, by email or over the phone.

Requirements:

  1. Minimum 16 years of age.
  2. Intermediate computer skills (Word/Excel/Outlook).
  3. Current Standard First Aid/CPR C/AED from an accredited organization.
  4. Submit or agree to a Vulnerable Sector Criminal Record Check.
  5. Exceptional customer service and communication skills.

Why Work with Us:

The Rose Theatre is a municipally owned, first-class Performing Arts venue in the heart of downtown Brampton. Our team is committed to providing exceptional customer service and creating a welcoming environment for our patrons.



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