Residential Property Manager

7 days ago

Québec, Quebec, Canada EightSix Network Full time

Job Description

Residential Property Manager | Real Estate Portfolio | Greater Montreal | Competitive Salary

Your new company

Hays Property & Real Estate is proud to partner with a leading landlord, operator, and developer of commercial, residential, and mixed-use real estate who are currently in search of a Residential Property Manager for a portfolio spanning the greater Montreal area.

Your new role

As a Property Manager, you will be responsible for overseeing the daily activities and maintenance on several rental properties. You will be required to be regularly on-site at various properties and will also be responsible for overseeing administrative tasks, assisting in building maintenance, ensuring ongoing communication with tenants, and providing pleasant and responsive customer service.

  • Point of contact for tenants;
  • Building positive relationships with tenants;
  • Investigating and resolving any complaints made by tenants;
  • Analyzing problems that may arise and proposing the best solutions for the tenants and property owner;
  • Overseeing the timely and successful completion of maintenance requests via the work order portal;
  • Reporting any rule infractions, building upkeep, maintenance requirements, or tenant issues. This includes regular building inspections/walk-throughs.
  • Coordinating with contractors for repairs and facility maintenance;
  • Inspecting apartments during move-in and move-out days using the appropriate check-lists;
  • Scheduling turnovers and ensuring timely completion of work;
  • Maintaining organized and updated resident files in the CRM, using pre-determined uniform convention;
  • Ensuring tenant documents such as leases, proof of insurance, monthly rent are received and up to date in the CRM;
  • Ensuring all parking and storage spots are correctly assigned, documented, charged to clients, and regularly inspected. Also ensuring these spaces are moved-out as well during the move-out process.
  • Ensuring all client files, assets, and rentable items are up to date in the CRM;
  • Collection of rent and NSF charges as needed;
  • Preparing and organizing all documentation for any rental board complaints;
  • Point of contact during any emergency situations such as a fire, burst pipe, using the proper procedure in the emergency response plan.

What you need to succeed

As the successful candidate, you will have at least 2 years of experience in residential property management, and have excellent communication skills to effectively manage tenant requests, the ability to delegate responsibilities to subcontracts (maintenance, skilled trades, etc.), basic knowledge of building systems and construction, possess excellent customer service skills, are tech-savvy, and bilingual.

What you'll get in return

The successful candidate will receive a competitive salary, up to 10% bonus, 3 weeks vacation, full insurance benefits, car allowance, and the opportunity to join an experienced real estate group with excellent opportunities for career growth.

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