Automation Controls Specialist

2 weeks ago

Vaughan, Ontario, Canada ATS Automation Full time
Role Summary

The Automation Controls Specialist will be responsible for designing, developing, and troubleshooting control programs for custom automation equipment. Programming of control systems using PLC's, PC's, servo drives, robots, and other specialized controllers is a requirement. Skilled in troubleshooting of electrical controls and mechanical mechanisms. The ideal candidate will have a strong understanding of automation systems and be able to work effectively in a fast-paced environment.

Key Responsibilities
  • Develop and program software specific to customer requirements.
  • Troubleshoot controls and electrical equipment at the customer's facility and make the necessary adjustments to bring equipment up to running status.
  • Perform customer training and correspond with customers via email, phone, and instant messaging/video calls.
  • Perform onsite preventative maintenance reviews and provide recommendations and quotes.
  • Report and correct abnormal equipment conditions and inaccurate actions by customer staff.
  • Ensure alignment of customer objectives with on-site work plan.
  • Support developing operating and troubleshooting knowledge of the operations team.
  • Review/suggest additional tools or equipment necessary to better operate or maintain customer equipment.
  • Make recommendations to repair/replace only items that require repair/replacement.
  • Travel to both domestic and international customer locations for short and long-term support having on-call availability.
  • Lead on-site team and liaison with customer and ATS Project Manager.
  • Coordinate third-party vendors and assist in resolving technical issues as required.
  • Complete detailed Service Report for the services provided on a daily/weekly basis.
  • Ensure customer issues have been resolved through follow-up communication and project/case closure if required.
  • Communicate with internal and external customers to understand needs and support resources and solutions accordingly.
  • Facilitate warranty/non-warranty claims with the customer.
  • Perform Software Developer duties during integration into systems build.
  • Act as an ambassador for ATS ensuring that all business activities are performed with the highest ethical standards and in compliance with the ATS Code of Business Conduct.
  • Adhere to all health and safety rules and procedures.
Requirements
  • A post-secondary diploma or degree specializing in programming/electrical engineering or equivalent.
  • A minimum of 4 years of experience in a hands-on automation/controls environment.
  • A minimum of 3 years of experience programming Programmable Logic Controllers (PLC), and Human/Machine Interfaces (HMI) using Allen Bradley or Siemens software.
  • Hands-on troubleshooting with low voltage electrical connections using multimeter or oscilloscopes.
  • Experience with configuration of instrumentation (power supplies, meters, sensors, safety switches, etc.) using vendor software and interfaces.
  • Experience with 3rd party PC-based test and automation equipment.
  • Ability to work effectively in fast-paced multitasking environment with multiple stakeholders.
  • Takes initiative, innovative, and has a keen attention to detail.
  • Experience working independently or as part of a team.
  • Ability to communicate in a written and verbal manner effectively.
  • Ability to read drawings, reference manuals and systems instruction guides with little to no assistance.
  • Ability to quickly gain knowledge to readily troubleshoot systems.
  • Experience and proficiency with Microsoft Office applications.

ATS Automation is an industry-leading automation solutions provider to many of the world's most successful companies. We offer a robust total rewards package, including competitive starting salaries, comprehensive health and dental benefits, overtime pay, employee bonus, RSP matching, and Employee Share Purchase Program. We provide awesome work perks, such as treat days, gourmet coffee and beverages, employee referral bonuses, and lots more. We are intentional about your professional growth and development through internal career opportunities and our educational reimbursement program.

ATS is in compliance with the Accessibility for Ontarians with Disability Act (AODA), 2005 and will, upon request, assist those who may require specific accommodations due to a personal disability. We would ask that those who require assistance to notify our offices as soon as possible if accommodation is necessary.

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