Digital Experience Ambassador

4 weeks ago


Toronto, Ontario, Canada BrainStation Full time

About the Role

We are seeking a highly skilled Customer Service Representative to join our team at BrainStation. As a key member of our customer experience team, you will play a crucial role in delivering exceptional service to every customer who interacts with our brand.

Responsibilities

  • Maintain accountability for all inbound customer interactions via multiple platforms.
  • Triage requests to the appropriate teams to ensure a seamless, high-quality experience.
  • Address and resolve unique scenarios as they arise and ensure timely completion.
  • Work closely with our growth team to ensure we meet our objectives and exceed expectations.
  • Provide regular feedback to stakeholders to ensure process improvement and enhancement.
  • Document and build playbooks to support team growth and development.

Requirements

  • Bachelor's degree.
  • 1-2 years of work experience in customer success or a related industry.
  • A willingness to learn and a coachable attitude.
  • Ability to thrive in a dynamic, collaborative team environment.
  • Desire to find creative solutions to challenges and problems.
  • Ability to juggle multiple projects and work independently.
  • Aptitude for learning and using new software.

About BrainStation

Established in 2012, BrainStation is the global leader in digital skills training and workforce transformation. We have worked with digital leaders from the most innovative companies in the world, developing cutting-edge, real-world digital education that has empowered over 100,000 professionals.



  • Toronto, Ontario, Canada William Thomas Digital Full time

    Job DescriptionWe are seeking a Strategy Director to join our team at William Thomas Digital, a leading personalization agency and CRM consultancy.About the RoleLeverage strategic skills, data expertise, and CRM knowledge to drive 1:1 marketing initiatives and lifecycle programming for diverse clients.Lead projects and programs, synthesizing customer-first...


  • Toronto, Ontario, Canada Loblaw Digital Full time

    Compensation: $120,000 - $180,000 per annum.Loblaw Digital is a team responsible for building and operating the online businesses of Canada's largest retailer. We are an entrepreneurial, fast-paced, and collaborative group transforming the way Canadians shop by creating leading eCommerce experiences in various spaces.We're looking for a talented individual...


  • Toronto, Ontario, Canada Inspiring Lives Today Full time

    Unlock Your Potential as a Digital Marketing AmbassadorWe are seeking an enthusiastic professional with social media marketing experience to join our global team of driven, energetic individuals from all over the world. Our company, Inspiring Lives Today, is a leading provider of award-winning leadership wealth creation and personal development programs, and...


  • Toronto, Ontario, Canada local public eatery Full time

    We are looking for a charismatic Customer Experience Ambassador to join our team at LOCAL Public Eatery in Adelaide. As a key member of our team, you will play a vital role in delivering exceptional customer experiences and creating memorable moments for our guests.About the RoleThis is an exciting opportunity for a motivated and enthusiastic individual to...


  • Toronto, Ontario, Canada AllSaints Full time

    Discover Your RoleIn our esteemed team at AllSaints, you will embody the essence of exceptional customer service and style. As a key ambassador for our brand, you will be responsible for creating unforgettable experiences that exceed our customers' expectations.We are seeking an enthusiastic and fashion-conscious individual to join our team as a Stylist in...


  • Toronto, Ontario, Canada SporTalk Full time

    Company OverviewSportalk is a dynamic social media platform that connects sports enthusiasts with friends and fans around pro and college events.Job SummaryWe are seeking a passionate Sports Content Ambassador to join our team, contributing engaging sports content to the Team and Game walls on Sportalk.ResponsibilitiesDevelop and publish high-quality sports...


  • Toronto, Ontario, Canada Delmanor Communities Full time

    About UsDelmanor Communities is an equal opportunity employer, committed to creating a diverse and inclusive workplace. We strive to provide the best possible experience for our residents.Job Title: Ambassador of Resident ExperienceSalary Range: $45,000 - $60,000 per year (dependent on experience)Job Summary:We are seeking a highly motivated and...


  • Toronto, Ontario, Canada Structube Full time

    Company OverviewWe are Structube, a modern edge home furniture retailer with over 80 stores nationwide and a growing team of passionate employees. Our mission is to help customers rediscover their homes, one room at a time.About the RoleWe are seeking an experienced Sales Associate to join our team as a Customer Experience Ambassador. This role involves...


  • Toronto, Ontario, Canada Tricon Residential Full time

    Job Opportunity at Tricon ResidentialWe are seeking a highly skilled Guest Experience Ambassador to join our team at Tricon Residential. In this role, you will have the opportunity to develop meaningful relationships with our residents and provide exceptional personalized service. Salary Estimate:$45,000 - $55,000 per year, depending on location and...


  • Toronto, Ontario, Canada Silver Hotel Group Full time

    At the Heart of Downtown TorontoSilver Hotel Group is a leading hospitality company in Canada, dedicated to delivering exceptional experiences through its commitment to passion, creativity, and fun. We are currently seeking a highly motivated Customer Experience Ambassador to join our team at the iconic Hotel Victoria, located in the heart of downtown...


  • Toronto, Ontario, Canada Loblaw Digital Full time

    About the RoleWe are seeking a highly skilled Digital Personalization Strategist to join our team at Loblaw Digital. As a key member of our ecommerce organization, you will play a crucial role in shaping the future of our online shopping experiences.Key ResponsibilitiesDevelop and execute a product vision that drives personalization across our ecommerce...


  • Toronto, Ontario, Canada Compass Digital Full time

    Job Description:We are seeking a highly skilled Digital Experience Strategist to join our team at Compass Digital.The ideal candidate will have experience in turning research insights into designs that address needs and opportunities, with a strong understanding of research methods.About the Role:Develop novel experience concepts ahead of current interaction...


  • Toronto, Ontario, Canada Brand Momentum Full time

    Job Description:Ambassadors are required to represent the brand in a positive and engaging manner. The ideal candidate will be energetic, outgoing, and comfortable approaching customers to promote the product.About the Role:Sales Focus: Meet daily sales targets by creating memorable experiences that turn interactions into potential sales.Product...


  • Toronto, Ontario, Canada EightSix Network Full time

    About EightSix Network At EightSix Network, we strive to deliver an exceptional guest experience by welcoming our guests into our restaurants and setting the tone for their dining experience. Our Front Desk teams are the first and last impression for our guests and are approachable, friendly, kind, and hospitable. They work together as a team to provide...


  • Toronto, Ontario, Canada Loblaw Digital Full time

    About Loblaw DigitalLoblaw Digital is the team responsible for building and operating the online businesses of Canada's largest and most successful retailer.Job OverviewWe are an entrepreneurial, fast-paced, and collaborative team working towards transforming the way Canadians shop by creating leading eCommerce experiences in the online grocery shopping,...


  • Toronto, Ontario, Canada Loblaw Digital Full time

    About the RoleLoblaw Digital is seeking a talented and experienced Executive Director, Digital Transformation to join our team. In this role, you will lead a domain of technical projects/initiatives focused on effective delivery plan management while fostering relationship management, stakeholder communication, and management of cross-team dependencies.Key...


  • Toronto, Ontario, Canada Ness Digital Engineering Full time

    About Ness Digital EngineeringWe are a full lifecycle digital engineering firm offering digital advisory through scaled engineering services. Our core competence in engineering is combined with the latest in digital strategy and technology to manage Digital Transformation journeys from strategy through execution, helping businesses thrive in the digital...


  • Toronto, Ontario, Canada 600 Old Navy Canada Inc. Full time

    About the OpportunityWe are seeking a highly skilled Customer Experience Ambassador to join our team at 600 Old Navy Canada Inc. As a key member of our sales floor, you will be responsible for delivering exceptional customer service and creating a personalized shopping experience for our customers.Key Responsibilities:Become an expert in our brand's selling...


  • Toronto, Ontario, Canada William Thomas Digital Full time

    Unlock Business Growth with Data-Driven StrategiesWe are seeking a seasoned Strategy Director to join our award-winning team at William Thomas Digital. As a key member of our strategic team, you will play a crucial role in driving business growth through data-driven strategies.About the Role:This is an exceptional opportunity for a highly skilled strategist...


  • Toronto, Ontario, Canada AccorHotel Full time

    Job Summary:We are seeking a highly skilled Customer Experience Ambassador to join our team at AccorHotel. As a key member of our operations team, you will play a critical role in ensuring that our guests receive exceptional service and attention to detail.About the Role:This is a part-time position working overnight shifts and weekends.About You:You must...