Guest Service Manager

1 week ago

Baie Verte, Newfoundland and Labrador, Canada BAIE VISTA INN LIMITED Full time
{"h2": "Job Summary"}

BAIE VISTA INN LIMITED is seeking a skilled Guest Service Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional guest experiences and maintaining the highest standards of customer service.

Key Responsibilities
  • Coordinate activities with other work units or departments to ensure seamless guest experiences.
  • Establish and maintain work schedules and procedures to ensure efficient operations.
  • Prepare and submit reports to management on guest feedback and operational performance.
  • Resolve work problems and provide technical advice to improve productivity and product quality.
  • Assist guests with special needs and provide exceptional customer service.
  • Coordinate, assign, and review work to ensure tasks are completed efficiently and effectively.
  • Hire and train staff in job duties, safety procedures, and company policies.
  • Maintain the operation of computer systems, equipment, and machinery to ensure business continuity and customer service delivery.
  • Requisition materials and supplies as needed.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 year to less than 2 years of experience in a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and under pressure.
  • Attention to detail and ability to multitask.
  • Flexibility and adaptability in a dynamic work environment.
  • Ability to work independently and as part of a team.
  • MS Outlook skills.
Work Environment

Our hotel, motel, and resort setting requires a high level of customer service and attention to detail. As a Guest Service Supervisor, you will be working in a fast-paced environment with tight deadlines and a focus on delivering exceptional guest experiences.

What We Offer
  • A competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A dynamic and supportive work environment.
  • Recognition and rewards for outstanding performance.
How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional guest experiences, please submit your application to BAIE VISTA INN LIMITED.

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