Global Technical Product Expert

3 weeks ago

Sherbrooke, Canada BRP Full time

About the Role

We are seeking a Global Technical Product Advisor to join our team at BRP. This is a remote position within Canada with some travel required.

Job Summary

The successful candidate will report to the Global Product Support Team Lead for our Sea-Doo brand and provide comprehensive global product support to our dealer/distributor network.

About You

To be successful in this role, you will have:

  • A passion for after-sales and support, with a relentless commitment to solving problems and enhancing service experiences.
  • Dedicated to delivering high-quality services and excelling in innovative problem-solving, especially in challenging situations.
  • Skill in connecting product knowledge with dealer support and customer satisfaction.
  • Proficiency in troubleshooting and diagnostics, with a strong grasp of electrical and mechanical theory.
  • The ability to interpret and utilize electrical wiring diagrams, schematics, service manuals, electronic parts catalogues, engineering drawings, and bills of materials.
  • Experience using CRM or ERP systems and Google Suite or Microsoft Office.
  • At least 5 years of relevant technical experience in Powersports.
  • A technical degree or equivalent experience in Powersports, automotive, marine, or small engine mechanics.
  • Excellent written and verbal communication skills, capable of effectively conveying technical information and ideas.
  • Fluency in English required; proficiency in French or other languages is advantageous.

What We Offer

As a valued member of our team, you will enjoy:

  • An annual bonus based on the company's financial results.
  • Generous paid time away.
  • A pension plan.
  • Collective saving opportunities.
  • Industry-leading healthcare fully paid by BRP.

About Us

BRP is a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt, and even in the air. Headquartered in Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia, and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it's not about the destination; It's about the journey.

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