Global Technical Product Advisor
2 months ago
BRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience.
**YOU’LL HAVE THE OPPORTUNITY TO**:
Provide comprehensive global product support to our dealer/distributor network, ensuring alignment with our brand promise and delivering exceptional technical assistance.
Offer timely technical solutions to dealership technicians, meeting service level targets and KPIs.
Collaborate closely with other departments, such as warranty and customer care, to streamline processes and enhance customer satisfaction.
Advise dealers on best practices, BRP policies, and operational guidelines to optimize service delivery and uphold brand standards.
Proactively coach partners and dealers on technical support issues, fostering strong relationships and promoting continuous improvement.
Identify communication gaps and address product-related challenges to drive future product enhancements and bolster our network’s reputation.
Monitor and escalate emerging issues or trends promptly, contributing to ongoing improvements in our support services and representing your sector effectively.
YOU’LL THRIVE IN THIS ROLE IF YOU HAVE THE FOLLOWING SKILLS AND QUALITIES:
Passionate about after-sales and support, with a relentless commitment to solving problems and enhancing service experiences.
Dedicated to delivering high-quality services and excelling in innovative problem-solving, especially in challenging situations.
Skilled in connecting product knowledge with dealer support and customer satisfaction.
Proficient in troubleshooting and diagnostics, with a strong grasp of electrical and mechanical theory.
The ability to interpret and utilize electrical wiring diagrams, schematics, service manuals, electronic parts catalogues, engineering drawings and bills of materials.
Experience using CRM or ERP systems and Google Suite or Microsoft Office.
At least 5 years of relevant technical experience in Powersports.
A technical degree or equivalent experience in Powersports, automotive, marine or small engine mechanics.
Excellent written and verbal communication skills, capable of effectively conveying technical information and ideas.
Fluency in English required; proficiency in French or other languages is advantageous.
This is a remote position within Canada with some travel required.
ACKNOWLEDGING THE POWER OF DIVERSITY
BRP is dedicated to nurturing a culture that invites, connects, and propels the ambitions of people of all backgrounds, profiles, beliefs and experiences. Ultimately, the diversity and uniqueness of our people fuel our ingenuity and set the course for the path ahead
For this reason, we value diversity and we strive to always push each other forward to build an inclusive workplace where every employee feels like they belong, where they can grow and find meaning.
AT BRP, WHEN WE TALK ABOUT BENEFITS, WE GO ALL IN.
Let’s start with a strong foundation — You want it, we have it:
Annual bonus based on the company’s financial results
Generous paid time away
Pension plan
Collective saving opportunities
Industry leading healthcare fully paid by BRP
**What about some feel good perks**:
Flexible work schedule
A summer schedule that varies by department and location
Holiday season shutdown
Educational resources
Discount on BRP products
WELCOME TO BRP
We’re a world leader in recreational vehicles and boats, creating innovative ways to move on snow, water, asphalt, dirt and even in the air. Headquartered in the Canadian town of Valcourt, Quebec, our company is rooted in a spirit of ingenuity and intense customer focus. Today, we operate manufacturing facilities in Canada, the United States, Mexico, Finland, Australia and Austria, with a workforce made up of close to 20,000 spirited people, all driven by the deeply held belief that at work, as with life itself, it’s not about the destination; It’s about the journey.
LI-Remote
LI-GB1
-
Global Technical Product Advisor
1 month ago
Sherbrooke, Quebec, Canada BRP Full timeJob Title: Global Technical Off-Road Vehicles Product AdvisorBRP is seeking a highly skilled and experienced Global Technical Off-Road Vehicles Product Advisor to join our team. As a key member of our Global Product Support team, you will play a critical role in providing exceptional technical support to our dealer/distributor network, ensuring alignment...
-
Global Technical Product Advisor
3 weeks ago
Sherbrooke, Quebec, Canada BRP Full timeJob Title: Global Technical Product AdvisorBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience.You'll Have the...
-
Global Technical Product Advisor
4 weeks ago
Sherbrooke, Quebec, Canada BRP Full timeAt BRP, we're seeking a talented Global Technical Product Advisor to join our dynamic team. As a key member of our Global Product Support team, you'll play a vital role in delivering exceptional technical assistance to our dealer/distributor network.Key Responsibilities:Provide comprehensive global product support to our dealer/distributor network, ensuring...
-
Global Technical Product Advisor
1 month ago
Sherbrooke, Quebec, Canada BRP Full timeJob Description:BRP is seeking a skilled Global Technical Product Advisor to join our team. As a key member of our Global Product Support team, you will play a vital role in providing exceptional technical support to our dealer/distributor network. Your primary responsibility will be to ensure alignment with our brand promise and deliver top-notch technical...
-
Global Technical Product Advisor
3 weeks ago
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU’LL HAVE THE OPPORTUNITY TO: Provide comprehensive...
-
Global Technical Product Advisor
5 months ago
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand and who will be tasked with providing product support to our dealer/distributor network for technical concerns. As part of your role, you’ll ensure consistent alignment of our brand promise, actual product and support performance....
-
Global Technical Product Advisor
4 months ago
Sherbrooke, Canada BRP Full timeJOB DESCRIPTION BRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU’LL HAVE THE OPPORTUNITY TO: ...
-
Global Technical Product Expert
1 week ago
Sherbrooke, Quebec, Canada BRP Full timeRole OverviewWe are seeking a skilled Global Technical Product Advisor to join our team in Canada. The ideal candidate will provide comprehensive global product support to our dealer/distributor network, ensuring alignment with our brand promise and delivering exceptional technical assistance.Key Responsibilities Provide timely technical solutions to...
-
Global Technical Service Advisor
5 months ago
Sherbrooke, Canada BRP Full timeOur Global Services team is recruiting for an open position as a Technical Service Advisor. Join our team and begin your journey towards moving people with passion and innovation! We are looking for someone passionate about service and the overall powersports world. Someone who shares our obsession to deliver and secure outstanding service experiences that...
-
Global Technical Product Consultant
2 weeks ago
Sherbrooke, Quebec, Canada BRP Full timeJob OverviewBRP is seeking a skilled Global Technical Product Advisor to join our dynamic team. As a key member of our global product support team, you will be responsible for providing exceptional technical assistance to our dealer/distributor network while ensuring alignment with our brand promise.Key ResponsibilitiesProvide comprehensive global product...
-
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience.Key Responsibilities:Provide comprehensive global product...
-
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU’LL HAVE THE OPPORTUNITY TO: Provide comprehensive...
-
Global Technical Off-Road Vehicles Product Advisor
4 months ago
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU’LL HAVE THE OPPORTUNITY TO: Provide comprehensive global...
-
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU’LL HAVE THE OPPORTUNITY TO: Provide comprehensive global...
-
Global Technical Off-Road Vehicles Product Advisor
3 months ago
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU’LL HAVE THE OPPORTUNITY TO: Provide comprehensive global...
-
Global Technical Off-Road Vehicles Product Advisor
2 months ago
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU’LL HAVE THE OPPORTUNITY TO: Provide comprehensive global...
-
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU’LL HAVE THE OPPORTUNITY TO: Provide comprehensive global...
-
Sherbrooke, Canada BRP Full timeBRP is seeking a global technical product advisor who will report to the global product support team lead for our Sea Doo brand. In addition to being part of a dynamic and motivated team, you will have the opportunity to make an impact on our organization by providing a great service experience. YOU’LL HAVE THE OPPORTUNITY TO: Provide comprehensive global...
-
Global Technical Product Advisor, Can-am Offroad
5 months ago
Sherbrooke, Canada BRP Full timeWe are looking for a Global Product Advisor (Can-Am Offroad) who will report to the Product Support Team Lead, and who’ll be tasked with helping us find and provide technical service solutions for our dealers and customers. As part of your role, you’ll be significantly contributing to the organization's growth. You’ll be at the forefront of delivering...
-
Global Technical Product Advisor, Can-am Offroad
6 months ago
Sherbrooke, Canada BRP Full timeWe are looking for a Global Product Advisor (Can-Am Offroad) who will report to the Dealer & Customer Manager, and who’ll be tasked with helping us find and provide technical service solutions for our dealers and customers. As part of your role, you’ll be significantly contributing to the organization's growth. You’ll be at the forefront of delivering...
