Food Service Team Lead

3 weeks ago


Innisfil, Canada Tim Hortons Full time
Job Summary

We are seeking a skilled Food Service Supervisor to join our team at Tim Hortons. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our food service establishment.

Key Responsibilities
  • Establish and implement efficient work schedules to meet customer demand.
  • Requisition food and kitchen supplies to maintain high-quality standards.
  • Supervise and coordinate the activities of staff who prepare and portion food, ensuring timely and accurate service.
  • Train staff in job duties, sanitation, and safety procedures to maintain a safe working environment.
  • Estimate ingredient and supply requirements for meal preparation, minimizing waste and excess.
  • Hire and manage food service staff to meet business needs.
  • Ensure that food and service meet quality control standards, maintaining a high level of customer satisfaction.
  • Prepare and submit reports on sales, stock, and other key performance indicators.
  • Communicate effectively with customers, addressing complaints and concerns in a professional manner.
Requirements
  • Secondary (high) school graduation certificate.
  • 1 to less than 7 months of experience in a food service establishment.
  • Ability to work in a fast-paced environment, under pressure, and with tight deadlines.
  • Excellent communication and interpersonal skills, with a focus on customer satisfaction.
  • Ability to work as part of a team, with a positive and proactive attitude.


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