Restaurant Service Ambassador

4 weeks ago


Halifax, Nova Scotia, Canada Wing'n It - Halifax Full time

We are seeking a skilled Restaurant Service Ambassador to join our team at Wing'n It - Halifax. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a seamless dining experience for our guests.

Key Responsibilities
  • Advise on wine selection and serve wine to enhance our guests' dining experience
  • Liaise between chefs and customers to ensure timely and accurate food delivery
  • Inspect dining rooms and other food and beverage serving areas to maintain high standards of cleanliness and organization
  • Address customers' complaints or concerns in a professional and courteous manner
  • Answer customers' questions regarding menu items and preparation methods to showcase our culinary expertise
  • Assist clients/guests with special needs to provide inclusive and personalized service
  • Attend to seating arrangements for large groups to ensure a smooth and efficient dining experience
  • Greet customers warmly and make them feel welcome
  • Receive customers' reservations and assign tables to manage our dining room efficiently
  • Receive payments from customers in a secure and professional manner
Requirements
  • Criminal record check to ensure a safe and secure work environment
  • Fast-paced environment to work in a dynamic and busy restaurant setting
  • Standing for extended periods to maintain high energy levels and provide excellent service
  • Physically demanding to lift, carry, and move objects as needed
  • Work under pressure to manage multiple tasks and priorities in a fast-paced environment
  • Client focus to prioritize customer needs and satisfaction
  • Efficient interpersonal skills to communicate effectively with colleagues and guests
  • Flexibility to adapt to changing situations and priorities
  • Initiative to take ownership of tasks and responsibilities
  • Organized to manage multiple tasks and priorities in a fast-paced environment
  • Team player to work collaboratively with colleagues to achieve common goals
What We Offer
  • Team building opportunities to develop skills and build relationships with colleagues
  • Parking available to make commuting easier and more convenient
  • Work Term: Permanent to provide stability and security
  • Work Language: English to communicate effectively with colleagues and guests
  • Hours: 30 to 35 hours per week to provide a healthy work-life balance


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