Customer Experience Associate Position

2 weeks ago


Richmond Hill, Ontario, Canada TD Bank Full time

At TD Bank, we strive to build long-lasting relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions.

We are seeking an Operational Banking Expertise professional to join our team at Richmond Hill, Ontario, Canada. This role offers an estimated annual salary of $42,000 - $54,200 CAD, depending on experience.

The ideal candidate will have high school diploma and/or 1+ years of relevant experience, with strong administration, organizational, planning, and time management skills. They should be able to exercise initiative, handle multiple tasks, and work in a fast-paced environment.

In this role, you will process financial transactions, understand and determine customer needs, respond and resolve customer concerns, and achieve assigned goals and business objectives.

We are committed to providing a positive and inclusive work environment, where colleagues can grow and develop their skills. Our Total Rewards package includes a competitive base salary, variable compensation, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development opportunities, and reward and recognition programs.

We welcome candidates from diverse backgrounds, including those who identify as First Nation (Status and Non-Status), Inuit, and Métis. We are proud to be a leader in customer experience and committed to creating a more inclusive and sustainable tomorrow for all communities.



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