Restaurant Operations Manager

2 weeks ago


Winnipeg, Manitoba, Canada PRATIK & BROTHERS LTD OA SUBWAY Full time

Job Summary: We are seeking a skilled Restaurant Operations Manager to join our team at PRATIK & BROTHERS LTD O/A SUBWAY. As a key member of our operations team, you will be responsible for overseeing the day-to-day activities of our restaurant and ensuring that we maintain our high standards of quality and customer service.

About the Role: The successful candidate will have previous experience in a fast-paced food service environment and possess excellent leadership and communication skills. You will be responsible for supervising and training staff, managing inventory and supplies, and maintaining accurate records and reports.

Key Responsibilities:

  • Supervise and Train Staff: Lead and motivate a team of 3-4 employees, including food service counter attendants and food preparers, to ensure they meet our high standards of quality and customer service.
  • Manage Inventory and Supplies: Order and manage inventory and supplies, including ingredients, equipment, and packaging materials, to ensure we always have what we need to deliver exceptional customer experiences.
  • Maintain Accurate Records and Reports: Ensure accurate and timely completion of all necessary records and reports, including sales data, stock levels, and maintenance schedules.
  • Develop and Implement Operational Strategies: Collaborate with our management team to develop and implement operational strategies that drive growth, improve efficiency, and enhance customer satisfaction.
  • Address Customer Concerns: Respond promptly and professionally to customer complaints and concerns, resolving issues in a fair and satisfactory manner.

Requirements:

  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years in a fast-paced food service environment
  • Skills and Qualifications:
  • Clinical Focus: Strong focus on delivering exceptional customer service and maintaining high standards of quality
  • Leadership Skills: Proven ability to lead and motivate teams to achieve results
  • Organizational Skills: Excellent organizational and time management skills to prioritize tasks and meet deadlines

What We Offer:

  • Competitive Salary: $45,000 - $55,000 per year, depending on experience
  • Benefits Package: Comprehensive benefits package, including health, dental, and vision coverage, as well as paid time off and holidays
  • Opportunities for Advancement: Opportunities for professional growth and advancement within our company

How to Apply: If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your resume and a cover letter outlining your qualifications and experience.



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