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Collision Services Coordinator

2 months ago

Mississauga, Ontario, Canada CEI Fleet Collision and Safety Full time
Collision Services Administrator

At CEI Fleet Collision and Safety, we are seeking a highly skilled and detail-oriented Collision Services Administrator to join our team. As a key member of our operations team, you will play a critical role in ensuring the efficient and effective resolution of vehicle damage claims.

Key Responsibilities:
  • Effectively communicate with vendors, repair shops, and clients to resolve claims in a timely manner
  • Collaborate with internal stakeholders to ensure seamless claim processing
  • Document all relevant information in our claims management system
  • Hold vendors accountable for meeting timelines and quality standards
  • Review daily claim reports to ensure accuracy and completeness
Requirements:
  • High School diploma or equivalent
  • Experience in insurance claim operations, rental management, vehicle logistics, or collision repair industry a plus
  • Bilingualism in English/French is a strong asset
  • Professional phone etiquette and excellent communication skills
  • Ability to work in a team environment and interact with other departments
  • Independent judgment to plan, prioritize, and organize daily workload
  • Discretion and confidentiality of private information
  • Ability to multi-task and handle multiple issues or problems during a workday
What We Offer:
  • A culture of innovation, empowerment, decision-making, and accountability
  • Comprehensive health and welfare benefits that serve the needs of you and your family
  • Additional benefits and amenities, including paid time-off programs

We are an equal opportunity employer committed to diversity, equity, inclusion, and belonging. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional results.