Office Supervisor

3 weeks ago

Burlington, Ontario, Canada HealthOPM Full time

HealthOPM is seeking a highly organized and detail-oriented Office Supervisor & Recruiter to oversee the day-to-day activities of our office. In this dual role, you will be responsible for managing payroll, invoicing, and bookkeeping, while also playing a crucial part in the recruitment and training of new staff.

Key Responsibilities:

  • Supervise, schedule, and coordinate daily office activities to ensure smooth operations.
  • Handle payroll and invoicing discrepancies, and bookkeeping/accounting tasks using QuickBooks as needed.
  • Conduct weekly team meetings to ensure alignment and progress towards goals.
  • Play a vital role in the hiring process, from sourcing candidates to onboarding new employees.
  • Initiate and manage follow-ups with new staff and clients to ensure high levels of satisfaction.
  • Manage scheduling, organize records, and perform various office duties, including answering phones.
  • Receive and respond to inbound care inquiries and messages.
  • Be an integral part of the business's growth by contributing ideas and strategies.
  • Train PSWs on our software processes to ensure efficient use of technology.
  • Serve as the first point of contact for PSWs and clients, resolving any issues promptly and professionally.
  • Be available on call at least one day per week.
  • Serve as the first point of contact for client relations, ensuring excellent customer service and maintaining strong relationships.
  • Attend job fairs and industry events to support business development and recruitment efforts.

Qualifications:

  • Proven experience in office management, payroll, and bookkeeping (QuickBooks experience preferred).
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • Excellent communication skills, both written and verbal.
  • Experience in recruitment and training is a plus.
  • Ability to work independently and as part of a team.
  • A proactive approach to problem-solving and decision-making.

What We Offer:

  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • A supportive and collaborative work environment.
  • The chance to make a meaningful impact on the lives of our clients and staff.

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