Strategic Account Manager

4 weeks ago


Montreal, Quebec, Canada Coveo Full time

We are seeking a highly skilled Strategic Account Manager to join our team at Coveo. This is an exciting opportunity to work with our customers, ensuring their strategic business outcomes align with our solutions and capabilities.

About the Role:

  • You will collaborate closely with our customers to understand their needs and provide expert guidance on how to leverage our products and services to achieve their goals.
  • As a trusted advisor, you will develop strong relationships with key stakeholders, including C-level executives, to ensure seamless implementation and adoption of our solutions.
  • You will have a deep understanding of our product offerings and be able to communicate complex technical concepts in a clear and concise manner.
  • In this fast-paced environment, you will thrive in a multi-tasking setting, managing multiple priorities and deadlines while maintaining excellent communication skills.
  • Your ability to think critically and develop innovative solutions to customer challenges will be essential in driving business growth and expansion.

Requirements:

  • 5+ years of experience in a similar customer-facing role or solution consulting position.
  • Proven track record of delivering results-driven solutions that meet or exceed customer expectations.
  • Excellent communication, interpersonal, and presentation skills, with the ability to build strong relationships with cross-functional teams.
  • Strong analytical skills with the ability to translate numbers into value stories.
  • Tech-savviness and strong technical enterprise-level computer software background supporting customers in a SaaS environment.

What We Offer:

  • A competitive salary range of $120,000 - $180,000 per annum, based on experience.
  • Ongoing training and professional development opportunities to enhance your skills and knowledge.
  • A dynamic and supportive work environment that fosters collaboration and innovation.
  • The chance to work with a cutting-edge technology company that is shaping the future of search and artificial intelligence.


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