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Food Service Team Lead

2 months ago

Sherwood Park, Alberta, Canada TIM HORTONS Full time
Job Title: Food Service Supervisor

We are seeking a highly motivated and experienced Food Service Supervisor to join our team at Tim Hortons. As a Food Service Supervisor, you will be responsible for leading a team of food service staff and ensuring that our customers receive exceptional service and high-quality food.

Key Responsibilities:
  • Team Leadership: Supervise and coordinate the activities of food service staff, including training and development, to ensure that they are equipped to provide excellent customer service and prepare high-quality food.
  • Quality Control: Ensure that food and service meet quality control standards, including maintaining a clean and safe work environment.
  • Customer Service: Address customer complaints or concerns in a professional and courteous manner.
  • Operations: Estimate ingredient and supplies required for meal preparation, maintain records of stock, repairs, sales, and wastage, and prepare and submit reports.
  • Supervision: Supervise and check assembly of trays, establish work schedules, and maintain a fast-paced environment.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 7 months to less than 1 year of experience in a food service environment.
  • Language: English.
Work Environment:

Our team works in a fast-paced environment, and you will be required to stand for extended periods and work under pressure. If you are a motivated and organized individual who is passionate about providing excellent customer service, we encourage you to apply for this exciting opportunity.

What We Offer:

We are committed to creating a welcoming work environment for all employees, including those with disabilities. We provide awareness training to employees to create a welcoming work environment for persons with disabilities, and we support social and labour market integration of newcomers and/or refugees.

How to Apply:

Please submit your application, including your resume and a cover letter, to [insert contact information]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.