Food Service Team Lead

1 week ago


Sherwood Park, Alberta, Canada TIM HORTONS Full time

Job Title: Food Service Team Lead

Job Summary: We are seeking a highly motivated and experienced Food Service Team Lead to join our team at Tim Hortons. As a Food Service Team Lead, you will be responsible for supervising and coordinating the activities of staff who prepare and portion food, ensuring that food and service meet quality control standards.

Key Responsibilities:

  • Supervise and co-ordinate activities of staff who prepare and portion food
  • Estimate ingredient and supplies required for meal preparation
  • Ensure that food and service meet quality control standards
  • Address customers' complaints or concerns
  • Prepare and submit reports
  • Supervise and check assembly of trays
  • Establish work schedules

Requirements:

  • 7 months to less than 1 year of experience
  • Client focus
  • Team player

Benefits:

  • Dental plan
  • Paramedical services coverage

Work Environment:

  • Coffee shop

Supervision:

  • 5-10 people
  • Food service counter attendants and food preparers

Personal Suitability:

  • Client focus
  • Team player

Support for Persons with Disabilities:

  • Provides awareness training to employees to create a welcoming work environment for persons with disabilities

Support for Newcomers and Refugees:

  • Supports social and labour market integration of newcomers and/or refugees
  • Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster
  • Offers mentorship programs that pair newcomers and/or refugees with experienced employees

Support for Youths:

  • Offers on-the-job training tailored to youth

Support for Veterans:

  • Offers mentorship, coaching and/or networking opportunities for Veterans

Support for Indigenous People:

  • Provides cultural competency training and/or awareness training to all employees

Support for Visible Minorities:

  • Applies hiring policies that discourage discrimination against members of visible minorities


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