Pension Benefits Specialist

2 weeks ago

Toronto, Ontario, Canada OMERS Full time

Empowering Members Through Their Pension Journey

At OMERS, we are committed to providing exceptional service to our members. As a Member Experience Specialist, you will play a critical role in assisting and supporting our members, employers, and retirees with inquiries and administration of their pension benefits.

Key Responsibilities:

  • Be the first point of contact to service member calls and digital channel inquiries
  • Develop a deep understanding of how the OMERS pension plans are administered to provide accurate and timely support
  • Provide sound judgement, and ensure information is relayed accurately and in a positive and courteous way
  • Handle a variety of inquiries, which can include resolving any escalated issues
  • Work collaboratively with peers by sharing information and communicating in an open, honest, and professional manner

Requirements:

  • Post-secondary education/accreditation in a business-related field
  • 2+ years of pension benefit administration/client service or relevant experience is considered an asset
  • Excellent verbal and written communication skills in both English and French

About OMERS:

As one of Canada's largest defined benefit pension plans, our people-first culture is at its best when our workforce reflects the communities we live and work — and the members we proudly serve. From hire to retire, we are an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process that extends all the way through your employee experience.

  • Pension Benefits Specialist

    2 weeks ago

    Toronto, Ontario, Canada OMERS Full time

    Empowering Members Through Their Pension JourneyAt OMERS, we strive to be the most trusted partner in empowering members through their pension journey. Our Member Experience Team is seeking a skilled Pension Benefits Specialist to assist and support our members, employers, and retirees with inquiries and administration of their pension benefits.Key...

  • Pension Benefits Specialist

    4 weeks ago

    Toronto, Ontario, Canada OMERS Full time

    Empower Members Through Their Pension JourneyAt OMERS, we strive to be the most trusted partner in empowering members through their pension journey. Our Member Experience Team is seeking a skilled Pension Benefits Specialist to assist and support our members, employers, and retirees with inquiries and administration of their pension benefits.Key...

  • Pension Benefits Specialist

    4 weeks ago

    Toronto, Ontario, Canada OMERS Full time

    Empower Members Through Their Pension JourneyAt OMERS, we strive to be the most trusted partner in empowering members through their pension journey. Our Member Experience Team is seeking a skilled Pension Benefits Specialist to assist and support our members, employers, and retirees with inquiries and administration of their pension benefits.Key...

  • Pension Benefits Specialist

    4 weeks ago

    Toronto, Ontario, Canada OMERS Full time

    About the RoleWe are seeking a highly skilled and customer-focused Member Experience Specialist to join our team at OMERS. As a key member of our Member Experience Team, you will play a critical role in providing exceptional service to our members, employers, and pensioners.Key ResponsibilitiesProvide timely and accurate support to members, employers, and...

  • Pension Benefits Specialist

    4 weeks ago

    Toronto, Ontario, Canada OMERS Full time

    About the RoleWe are seeking a highly skilled and customer-focused Member Experience Specialist to join our team at OMERS. As a key member of our Member Experience Team, you will play a critical role in providing exceptional service to our members, employers, and pensioners.Key ResponsibilitiesProvide timely and accurate support to members, employers, and...

  • Pension Benefits Specialist

    4 weeks ago

    Toronto, Ontario, Canada OMERS Full time

    Empower Your ImpactAt OMERS, we're committed to empowering our members through their pension journey. As a Member Experience Specialist, you'll play a vital role in delivering exceptional service to our members, employers, and retirees.Key Responsibilities:Provide timely and accurate support to members and employers on pension-related inquiriesDevelop a deep...

  • Pension Benefits Specialist

    4 weeks ago

    Toronto, Ontario, Canada OMERS Full time

    Empower Your ImpactAt OMERS, we're committed to empowering our members through their pension journey. As a Member Experience Specialist, you'll play a vital role in delivering exceptional service to our members, employers, and retirees.Key Responsibilities:Provide timely and accurate support to members and employers on pension-related inquiriesDevelop a deep...

  • Pension Benefits Specialist

    1 month ago

    Toronto, Ontario, Canada OMERS Full time

    Empower Your ImpactAt OMERS, we're committed to empowering our members through their pension journey. As a Member Experience Specialist, you'll play a vital role in delivering exceptional service to our 500,000+ members in Ontario.About the RoleYou'll be the first point of contact for member calls and digital channel inquiries, providing accurate and timely...

  • Pension Benefits Specialist

    1 month ago

    Toronto, Ontario, Canada OMERS Full time

    Empower Your ImpactAt OMERS, we're committed to empowering our members through their pension journey. As a Member Experience Specialist, you'll play a vital role in delivering exceptional service to our 500,000+ members in Ontario.About the RoleYou'll be the first point of contact for member calls and digital channel inquiries, providing accurate and timely...

  • Pension Accounting Specialist

    1 month ago

    Toronto, Ontario, Canada Healthcare of Ontario Pension Plan Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Senior Specialist, Pension Accounting Operations to join our team at the Healthcare of Ontario Pension Plan. In this role, you will be responsible for the execution and processing of daily banking transactions, pension benefit payments, and associated taxes, as well as refunds to members and...

  • Pension Accounting Specialist

    1 month ago

    Toronto, Ontario, Canada Healthcare of Ontario Pension Plan Full time

    Job Summary:We are seeking a highly skilled and detail-oriented Senior Specialist, Pension Accounting Operations to join our team at the Healthcare of Ontario Pension Plan. In this role, you will be responsible for the execution and processing of daily banking transactions, pension benefit payments, and associated taxes, as well as refunds to members and...

  • Pension Accounting Specialist

    3 weeks ago

    Toronto, Ontario, Canada Healthcare of Ontario Pension Plan Full time

    Why You'll Love Working HereWe're a high-performance, people-focused organization that values equity, diversity, and inclusion. Our commitment to these principles creates a work environment where employees feel valued and empowered to be their authentic selves.As a member of our team, you'll enjoy:Membership in HOOPP's world-class defined benefit pension...

  • Pension Benefits Specialist Associate

    4 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    About the RoleWe are seeking a highly skilled Pension Benefits Specialist Associate to join our team at Ontario Teachers'. As a key member of our Member Services team, you will play a critical role in delivering exceptional service to our members while working collaboratively with our hardworking team.Key ResponsibilitiesProvide exceptional customer service...

  • Pension Benefits Specialist Associate

    4 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    About the RoleWe are seeking a highly skilled Pension Benefits Specialist Associate to join our team at Ontario Teachers'. As a key member of our Member Services team, you will play a critical role in delivering exceptional service to our members while working collaboratively with our hardworking team.Key ResponsibilitiesProvide exceptional customer service...

  • Pension Benefits Specialist Associate

    3 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    About the RoleWe are seeking a highly skilled Pension Benefits Specialist Associate to join our team at Ontario Teachers'. As a key member of our Member Services department, you will play a critical role in delivering exceptional service to our members while working collaboratively with our team to achieve quality benchmarks.Key ResponsibilitiesProvide...

  • Pension Benefits Specialist Associate

    3 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    About the RoleWe are seeking a highly skilled Pension Benefits Specialist Associate to join our team at Ontario Teachers'. As a key member of our Member Services department, you will play a critical role in delivering exceptional service to our members while working collaboratively with our team to achieve quality benchmarks.Key ResponsibilitiesProvide...

  • Pension Benefits Specialist Associate

    2 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    Job OpportunityWe are seeking a highly skilled Pension Benefits Specialist Associate to join our team at Ontario Teachers'. As a Pension Benefits Specialist Associate, you will play a key role in delivering outstanding service to our members while working with a hardworking team passionate about quality and customer experience.Key ResponsibilitiesProvide...

  • Pension Benefits Specialist Associate

    4 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    About the RoleWe are seeking a highly skilled Pension Benefits Specialist Associate to join our team at Ontario Teachers'. As a key member of our Member Services team, you will play a critical role in delivering exceptional service to our members while working collaboratively with our hardworking team.Key ResponsibilitiesProvide exceptional customer service...

  • Pension Benefits Specialist Associate

    2 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    Job OpportunityWe are seeking a highly skilled Pension Benefits Specialist Associate to join our team at Ontario Teachers'. As a key member of our Member Services department, you will play a critical role in delivering exceptional service to our members.Key ResponsibilitiesProvide customer service and support to members, pensioners, and other...

  • Pension Benefits Specialist Associate

    4 weeks ago

    Toronto, Ontario, Canada Ontario Teachers' Full time

    About the RoleWe are seeking a highly skilled Pension Benefits Specialist Associate to join our team at Ontario Teachers'. As a key member of our Member Services team, you will play a critical role in delivering exceptional service to our members while working collaboratively with our hardworking team.Key ResponsibilitiesProvide exceptional customer service...