Insurance Client Value Proposition Strategist

4 days ago


Toronto, Ontario, Canada Scotiabank Full time
Job Description

We are seeking a highly skilled and experienced professional to join our team as a Insurance Client Value Proposition Strategist. In this role, you will be responsible for championing a client-focused culture to deepen client relationships and leverage broader Bank relationships, systems, and knowledge.

Key Responsibilities:
  1. Maximize product sales across the Region in conjunction with Retail Heads, Country Heads, Agency Managers, and Insurance Specialists.
  2. Lead project work streams, including problem-solving sessions, workshops with cross-functional business line and country-specific working team members, and subject matter experts to deploy successful, strategic initiatives.
  3. Synthesize findings and present clear recommendations and implementation plans to ensure impactful outcomes.
  4. Actively participate in the execution and ongoing management of strategic plans in coordination with Director/VP, Countries, Sales, and Digital Transformation teams.
  5. Develop strategic execution and monitoring plans and coordinate with key stakeholders to support the achievement of deliverables and overall objectives.
  6. Design, develop, and deliver product and client value proposition training materials in support of initiatives.
  7. Define and document requirements through business analysis, qualitative consumer research, and analytics.
  8. Develop business cases and corresponding funding, consensus, and approvals for key strategic initiatives.
  9. Engage local insurance regulators across IB as required and address regulator requests for information and local insurance audits.
  10. Develop and integrate protection solution initiatives across IB, working with insurance partners, providing specialized geographic products, and maximizing the ongoing development and innovation of distribution channels, communication, and delivery capabilities.
  11. Partner with Regional Marketing teams to develop promotional plans/marketing campaigns to increase profitability.
  12. The incumbent must be team-oriented, possess critical thinking skills, have a passion for solving business problems, and play a key role in implementing business line strategic projects, managing relationships with other key stakeholders throughout the Bank.
  13. Participate in the Bank's strategic planning process.
  14. Maintain a good understanding of global trends relating to Retail Insurance CVP and products from a pricing, technology, legal, regulatory, and marketing perspective.
  15. Review/analyze performance of existing product lines to ensure performance is meeting expectations.
  16. Maintain an in-depth understanding of key industry trends in legal, regulatory, and marketplace environments, client needs, partnering opportunities, and the competitive situation across all countries.
  17. Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  18. Actively pursue effective and efficient operations of their respective areas in accordance with Scotiabank's Values, its Code of Conduct, and the Global Sales Principles, while ensuring the adequacy, adherence to, and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions, and conduct risk.
  19. Champion a high-performance environment and contribute to an inclusive work environment.


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