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Restaurant Operations Manager

2 months ago

Greater Napanee, Ontario, Canada Tim Hortons Full time
Restaurant Manager Job Description

We are seeking a highly skilled and experienced Restaurant Manager to join our team at Tim Hortons. As a Restaurant Manager, you will be responsible for leading a team of 5-10 people and overseeing the daily operations of our restaurant.

Key Responsibilities:
  • Leadership: Lead and instruct a team of 5-10 people to ensure excellent customer service and high-quality food production.
  • Operations: Plan, organize, direct, control, and evaluate daily operations to meet sales and customer satisfaction targets.
  • Customer Service: Provide excellent customer service and address customer complaints or concerns in a professional and timely manner.
  • Inventory Management: Organize and maintain inventory to ensure efficient use of resources and minimize waste.
  • Health and Safety: Ensure health and safety regulations are followed and maintain a clean and safe working environment.
  • Marketing: Participate in marketing plans and implementation to promote our brand and products.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: 1 year to less than 2 years of experience in a restaurant or food service environment.
  • Skills: Excellent leadership and communication skills, ability to multitask, and attention to detail.
Working Conditions:
  • Work Environment: Fast-paced environment with tight deadlines and repetitive tasks.
  • Physical Demands: Standing for extended periods and working under pressure.
Financial Benefits:
  • Night Shift Premium: Eligible for night shift premium.
  • Work Term: Permanent.
  • Work Language: English.
  • Hours: 35 to 40 hours per week.