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Digital Services Account Manager

2 months ago

Québec, Quebec, Canada CS GROUP Full time

Job Title: Sales Account Manager

About the Role:

We are seeking a highly skilled Sales Account Manager to join our team at CS GROUP. As a key player in establishing and growing our client base in Montreal and more widely in Canada and North America, you will be responsible for building and maintaining relationships with aerospace clients, identifying business opportunities, and driving revenue growth.

Key Responsibilities:

Account Management:

  • Portfolio Oversight: manage and oversee key accounts or develop a market segment, with leadership and influence on the customer, with the appropriate teams. Implements account and prospecting plans.
  • Client Relationships: Develop and maintain strong relationships with existing clients, ensuring their satisfaction and loyalty.
  • Needs Assessment: Identify customer needs and tailor solutions to meet their specific requirements.
  • Business Expansion: Identify and pursue new business opportunities to expand the client base. Implement account and prospecting plans

Sales and Business Development:

  • Market Insights: Stay informed about industry trends, market dynamics, and customer requirements.
  • Negotiation: Negotiate and close business deals, ensuring mutually beneficial outcomes.
  • Market Penetration: Promote our products and services effectively within the aerospace industry.
  • Collaboration and Coordination:
  • Internal Teams: Collaborate closely with marketing, technical, and product teams to align strategies.
  • Customer Visits: Facilitate customer visits to our sites and sales offices globally.
  • Project Management: Coordinate marketing campaigns and product launches.
  • Human resources: Participate in the recruitment, assignment and development of employees as needed.

Requirements:

Experience:

  • Prior experience working with customers in aerospace industry in a digital service company is preferred.

Education & Certifications:

  • Bachelor's degree in engineering, computer science, business administration, or a related field.

Skills:

  • Excellent analytical and communication skills.
  • Availability for travel, including international.

Language:

  • Fluent in French and English (required).

Personal Attributes:

  • Relationship Builder: Strong interpersonal skills to build and maintain client relationships.
  • Analytical Thinker: Ability to analyze market data and make informed decisions.
  • Results-Driven: Committed to achieving sales targets and exceeding expectations.
  • Team Player: Collaborative and willing to work closely with cross-functional teams.
  • Adaptability: Open to learning about chassis product specifications and manufacturing processes.