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Office Administrator

2 months ago

Ottawa, Ontario, Canada D&A Business Management Solutions Full time

About D&A Business Management Solutions

D&A Business Management Solutions is a leading Canadian business management consulting firm specializing in Sage and Acumatica accounting and business management software solutions for small to medium-sized businesses. With over 30 years of experience, D&A has established itself as a top provider of Sage and Acumatica solutions. The company supports over 400 clients from various industries across Canada, focusing on mid-market solutions in accounting, customer relationship management (CRM), and human resources management (HRMS).

Job Summary

We are seeking a highly organized and detail-oriented Office Manager to join our team at D&A Business Management Solutions. The successful candidate will be responsible for overseeing day-to-day office operations, providing administrative assistance, managing office equipment, and delivering exceptional customer service. The ideal candidate will have strong organizational and communication skills, with the ability to multitask and prioritize tasks effectively.

Main Responsibilities

  • Support office management and administration for a busy, boutique consulting company
  • Provide executive administrative support to the President
  • Communicate with clients via phone, email, and in-person
  • Act as a staff liaison for events and various other activities as needed
  • Prepare, review, and send client billings and invoices
  • Prepare and perform bank deposits
  • Responsible for collections
  • Responsible for Accounts Payable and Accounts Receivable
  • Run employee billing system – ensuring data is entered in a timely manner, tracked, and billed accordingly
  • Responsible for ordering software for customers
  • Responsible for invoicing all renewals, getting activation codes
  • Responsible for tracking and preparing Salesperson's Commissions
  • Update CRM with Client's software Renewal dates
  • Track and order office supplies
  • Perform various other administrative tasks as required

Requirements

  • Excellent communication skills, both verbal and written, in English and French
  • Experience in administrative assistance
  • Strong customer service skills
  • Proficient in office administration tasks
  • Comfortable with bookkeeping and accounting specific software (Sage 300)
  • Ability to multitask and prioritize tasks
  • Attention to detail and problem-solving skills
  • Experience in the business management industry is a plus
  • Diploma or degree in business administration, accounting, or related field