Retail Team Lead

4 weeks ago


Edmonton, Alberta, Canada Estée Lauder Companies Full time

We are seeking a dynamic and inspirational Retail Team Lead to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of our store. With a proven track record in retail, preferably within cosmetics, you will lead by example, modeling behaviors that inspire sales teams to deliver exceptional customer service and achieve sales targets.

Job Summary

This is an exciting opportunity for an ambitious self-starter with previous retail experience looking to take their first step towards a long-term and fulfilling career with a leader in prestige beauty. As a Retail Team Lead, you will have the chance to develop your coaching and mentoring skills, work in a fast-paced environment, and contribute to the success of our team.

Key Responsibilities:

  • Lead by example, demonstrating outstanding coaching and mentoring skills to drive sales team performance
  • Use your flair for retail and cash handling experience to manage start and end-of-day cash reconciliation and opening/closing the store on a rota basis
  • Develop and implement strategies to achieve sales and customer service targets
  • Collaborate with the Store Manager and Assistant Manager to ensure seamless store operations

Requirements:

  • Proven retail experience, preferably within cosmetics
  • Ability to provide inspirational, authentic, and personalized customer service
  • Previous retail operations experience, including cash reconciliation and opening/closing the store (desirable)
  • Previous supervisory experience, including coaching/mentoring others (desirable)
  • Ability to work retail hours, including days, nights, weekends, and special events in a fast-paced environment
  • Previous experience with retail point-of-sale software
  • Anticipated Hourly Range: $19.40 - $29.15

We offer a competitive remuneration package, including health insurance coverage, wellness and family support programs, life and disability insurance, retirement savings plans, education-related programs, paid holidays, and vacation time. Additionally, we maintain highly competitive incentive compensation programs.


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