Senior Vice President, Client Service Director
4 weeks ago
Position Overview:
The Senior Vice President, Client Service Director at HUB International is responsible for leading the Client Service Centre team to achieve overall growth and profitability targets. This involves overseeing the contact center and assigned branches, collaborating with the Vice President to develop and execute the annual business plan, and ensuring consistent application of insurer and HUB corporate policies and procedures.
Key Responsibilities:
- Develop and execute strategies to drive revenue growth, customer acquisition, and retention, including referral programs, inbound upsell, and outbound dialing initiatives.
- Collaborate with other business areas to provide leadership, support, and mentorship to team members.
- Assess market trends and identify opportunities to obtain new clients, monitor business results, and take corrective action as needed.
- Develop and implement sales strategies to drive revenue growth and customer acquisition.
- Ensure effective application of insurer and HUB corporate policies and procedures.
What We Offer:
- Competitive compensation and benefits package.
- Opportunities for professional growth and development.
- A collaborative and team-oriented work environment.
- Comprehensive training and support.
Requirements:
- 5-7 years of relevant experience in client service management.
- Strong leadership and communication skills.
- Ability to analyze market trends and develop effective sales strategies.
- Proven track record of driving revenue growth and customer acquisition.
Our Culture:
- We value innovation, entrepreneurship, and teamwork.
- We strive to provide exceptional customer service and support.
- We invest in our employees' growth and development.
-
Senior Client Service Director
4 weeks ago
Burnaby, British Columbia, Canada HUB International Full timeThe Senior Client Service Director at HUB International is responsible for leading the Client Service Centre, reporting directly to the Vice President, Personal Lines Operations. This role requires strategic leadership to drive growth and profitability across all distribution channels, with a focus on delivering exceptional client experiences and fostering a...
-
Marketing Vice-President
4 weeks ago
Burnaby, British Columbia, Canada Van Cheong Tea Full timeJob Title: Marketing Vice-PresidentAbout the Role:We are seeking a highly skilled Marketing Vice-President to join our team at Van Cheong Tea. As a key member of our leadership team, you will be responsible for developing and implementing marketing strategies to drive business growth and brand awareness.Key Responsibilities:Allocate resources to implement...
-
Senior Director of Client Service
4 weeks ago
Burnaby, British Columbia, Canada HUB International Full timeJob Title: Associate Vice President, Client Service CentreJob Summary:The Associate Vice President, Client Service Centre plays a crucial role in supporting the growth and profitability targets of HUB International. Reporting to the Vice President, Personal Lines Operations, this position oversees the contact centre and assigned branches, ensuring...
-
Associate Vice President of Client Service
4 weeks ago
Burnaby, British Columbia, Canada HUB International Full timeJob Summary: We are seeking an experienced Associate Vice President to lead our Client Service Centre. The successful candidate will be responsible for driving business growth and profitability by overseeing the contact centre and assigned branches.Key Responsibilities:Develop and execute the annual business plan, focusing on new business and business...
-
Senior Vice President, Client Service Operations
4 weeks ago
Burnaby, British Columbia, Canada HUB International Full timeJob Summary:The Associate Vice President, Client Service Centre is a key leadership role at HUB International, responsible for driving growth and profitability across all distribution channels. This position oversees the contact center and assigned branches, ensuring exceptional client experiences and business outcomes.Key Responsibilities:Develop and...
-
Vice President of Sales and Personal Insurance
1 month ago
Burnaby, British Columbia, Canada Hub International Insurance Brokers Full timeJob Title: Vice President, Sales, Personal InsuranceHUB International Insurance Brokers is seeking a seasoned sales leader to drive growth and innovation in our Personal Insurance business. As Vice President, Sales, Personal Insurance, you will play a critical role in shaping our sales strategy and leading a high-performing team to achieve exceptional...
-
Burnaby, British Columbia, Canada BC Housing Full timeJob Description:At BC Housing, we are seeking an exceptional Administrative Coordinator to support the Vice President in managing the efficient administration of our office.Key Responsibilities:Coordinating meetings, reports, and other administrative tasks to ensure seamless operationsEnsuring new staff are set up with necessary supplies, software, and...
-
Vice President of Academic Affairs
7 days ago
Burnaby, British Columbia, Canada Alexander College Full timeAbout Alexander CollegeAward-winning Alexander College is a leading institution in British Columbia, recognized for its commitment to academic excellence and community engagement.We are seeking an exceptional leader to serve as our Vice President of Academic Affairs. As a key member of our executive team, you will play a critical role in shaping the...
-
Insurance Operations Vice President Role
2 weeks ago
Burnaby, British Columbia, Canada Hub International Insurance Brokers Full timeAbout the RoleAt Hub International Insurance Brokers, we are seeking a seasoned professional to fill the Vice President, Operations, Personal Insurance position. This key leadership role will play a pivotal part in leading our team of personal insurance advisors, operating across multiple distribution channels, including our contact centre, community branch...
-
Marketing Vice-President
4 weeks ago
Burnaby, British Columbia, Canada Van Cheong Tea Full timeJob Title: Marketing Vice-President - Strategic LeadershipJob Summary: We are seeking a highly skilled Marketing Vice-President to lead our marketing efforts and drive business growth. The ideal candidate will have a strong background in marketing and leadership, with experience in brand management and team management.Key Responsibilities:Develop and...
-
Marketing Vice-President
4 weeks ago
Burnaby, British Columbia, Canada Canada Starlight Education Group Corporation Full timeJob DescriptionCanada Starlight Education Group Corporation is seeking a highly skilled Marketing Vice-President to join our team. The successful candidate will be responsible for leading our marketing efforts and developing strategies to drive business growth.Key ResponsibilitiesDevelop and implement marketing plans to achieve business objectivesLead a team...
-
Senior Executive Leadership
1 week ago
Burnaby, British Columbia, Canada The Steel Guys Fabricating Ltd. Full timeAt The Steel Guys Fabricating Ltd., we are seeking an exceptional Senior Executive Leader to join our team as Vice-President of Operations.About the RoleWe are looking for a highly skilled and experienced professional to lead our operations team, overseeing the allocation of resources, establishment of departments, and formulation of organizational policies....
-
Market Vice-President
1 month ago
Burnaby, British Columbia, Canada Konica Minolta Full timeJob Title: Market Vice-PresidentAs a senior-level leader, you will be responsible for the direct sales and service of KM products, solutions, and IT services for the Western region in Canada. You will be accountable for all aspects of branch operations in the region, setting direction, and achieving total direct revenue and profit goals with full P&L...
-
Marketing Vice-President
4 weeks ago
Burnaby, British Columbia, Canada Canada Starlight Education Group Corporation Full timeJob Title: Marketing Vice-PresidentJob Summary: We are seeking a highly skilled Marketing Vice-President to join our team at Canada Starlight Education Group Corporation. The successful candidate will be responsible for leading our marketing efforts, developing and implementing strategic plans, and managing a team of marketing professionals.Key...
-
Human Resources Director
4 weeks ago
Burnaby, British Columbia, Canada Dr. Ma's Laboratories Inc. Full timeDr. Ma's Laboratories Inc. seeks a visionary leader to drive strategic organizational growth.Job Summary:As Human Resources Vice-President, you will be responsible for allocating resources, establishing departments, coordinating work, and formulating policies to ensure the organization's objectives are met. Your exceptional oral and written...
-
Executive Director of Operations
2 weeks ago
Burnaby, British Columbia, Canada Fitness World Full timeAbout the Role:As a seasoned leader, you will champion a thriving club community and ensure an exceptional fitness experience for our members and personal training clients. You will build and maintain a high-performing team of fitness and sales/service enthusiasts, overseeing day-to-day operations and contributing to the Fitness World culture. Our core...
-
Burnaby, British Columbia, Canada Hub International Insurance Brokers Full timeAbout the Role:The Vice President of Sales, Personal Insurance will play a pivotal role in driving the growth and innovation of HUB International's business. This individual will lead sales teams to success through effective planning and execution, motivating for sales success, coaching, building relationships, and negotiation.Key...
-
Burnaby, British Columbia, Canada BC Housing Full timeJob Title: Provincial Director, Public Partnership DevelopmentReporting to the Associate Vice President, BC Builds, the Provincial Director, Public Partnership Development is responsible for promoting BC Builds' role in the creation of new rental housing for middle-income households to not-for-profits, sponsor groups, housing agencies, and government...
-
Marketing Director
4 weeks ago
Burnaby, British Columbia, Canada Sutton Group Metroland Realty Full timeAbout the Role:We are seeking a highly skilled and experienced Marketing Vice-President to join our team at Sutton Group Metroland Realty. The successful candidate will be responsible for allocating resources, establishing objectives, and representing the organization in official functions.Key Responsibilities:Allocate material, human, and financial...
-
Director of Client Services Strategy
2 weeks ago
Burnaby, British Columbia, Canada British Columbia Institute of Technology (BCIT) Full timeJob Summary:The Director of Client Services Strategy will develop and execute strategies to deliver exceptional client services, ensuring alignment with the Institute's goals and objectives. This role will lead operational and tactical relationships across user groups, engaging with the BCIT community to understand day-to-day needs and address them...