Client Solutions Manager

2 weeks ago


Winnipeg, Manitoba, Canada GGB - Global Full time
About the Role

GGB - Global is seeking a highly skilled and motivated Client Solutions Manager to join our team. As a key member of our global brokerage team, you will play a critical role in delivering exceptional customer service to our clients.

Key Responsibilities
  • Client Support: Provide dedicated support to a designated portfolio of Auto clients, building strong relationships and driving business retention.
  • Account Management: Review client accounts at renewal, ensuring accurate coverage and re-marketing opportunities are identified and acted upon.
  • Upselling and Cross-Selling: Identify opportunities to upsell and cross-sell insurance products, working closely with Account Executives to drive business growth.
  • Knowledge and Development: Stay up-to-date with new insurance products and policy changes, applying this knowledge to drive business success.
  • Collaboration and Communication: Build strong relationships with clients and colleagues, demonstrating excellent communication and interpersonal skills.
  • Time Management and Organization: Manage multiple tasks and deadlines, prioritizing client needs and driving business results.
Requirements
  • 1-2 years of experience in Auto insurance, preferably in a brokerage environment.
  • Level 1 licensing considered a strong asset for the role.
  • CAIB, CIP or CRM designations considered an asset for the role.
  • Knowledge of EPIC an asset.
What We Offer
  • Flexible medical & dental coverage to meet your household's needs
  • Life, Dependent Life and AD & D Insurance options
  • Retirement savings including RRSP including a company match, TFSA, pension and more
  • Employee Stock Purchase Plan
Additional Benefits
  • Educational expense reimbursement
  • Employee assistance programs
  • Discounted gym membership (GoodLife Fitness)
  • Opportunity for flexible work arrangements
  • Paid sick days & personal days
  • Paid Time Off to Volunteer
  • Employee education recognition program
  • Employee referral bonus program
  • LifeWorks Employee Assistance Program
  • Matching Gift Program


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