Restaurant Operations Manager
4 weeks ago
Job Summary: We are seeking a skilled Restaurant Operations Manager to join our team at Quesada Burritos & Tacos. The ideal candidate will have experience in managing daily restaurant operations, supervising staff, and ensuring excellent customer service.
Key Responsibilities:
- Monitor staff performance and provide constructive feedback to improve overall team efficiency.
- Plan and organize daily operations, including staff scheduling and inventory management.
- Determine the type of services to be offered and implement operational procedures to ensure seamless execution.
- Conduct performance reviews to identify areas for improvement and provide coaching to staff members.
- Organize and maintain inventory levels to minimize waste and optimize stock levels.
- Ensure health and safety regulations are followed at all times, maintaining a clean and safe environment for customers and staff.
- Negotiate with clients for catering or use of facilities, providing exceptional customer service and building strong relationships.
- Address customer complaints or concerns in a professional and timely manner, ensuring customer satisfaction.
- Provide exceptional customer service, responding to customer inquiries and resolving issues promptly.
- Plan, organize, direct, control, and evaluate daily operations to ensure efficiency and effectiveness.
Requirements:
- 3-4 years of experience in a similar role, preferably in the food service industry.
- Excellent communication and leadership skills, with the ability to motivate and inspire staff.
- Strong organizational and time management skills, with the ability to prioritize tasks and meet deadlines.
- Ability to work in a fast-paced environment, with a high level of attention to detail and accuracy.
- Dependability, flexibility, and a strong work ethic, with a commitment to delivering exceptional results.
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