User Experience Researcher
1 day ago
At PlayStation, we're not just shaping the future of gaming – we're creating a world where technology and entertainment converge. As part of our innovative team, you'll be instrumental in shaping the player experience through research and data-driven insights.
About the RoleThis is an opportunity to join our growing team of user researchers as a Senior User Experience Researcher. Reporting directly to the Insights Director, you'll be responsible for planning, designing, and executing studies that inform game development decisions.
You'll work closely with designers, producers, and other stakeholders to ensure that your research findings drive impactful player-first decisions. With access to our state-of-the-art research lab, you'll have the tools and resources needed to run high-quality, in-house studies that provide real-time insights.
Your expertise will be invaluable in taking a mixed-methods approach that incorporates player knowledge from various sources and research tools to gain a comprehensive understanding of the player experience.
Responsibilities- Develop and execute research studies to support game development, including moderating tests, observing users, crafting surveys, analyzing findings, and writing clear, actionable reports.
- Collaborate with cross-functional teams, including design, production, and central research groups, to ensure that research findings are integrated into game development decisions.
- Operationalize our research lab to conduct high-quality, in-house studies that provide timely insights to inform game development.
- Take a mixed-methods approach to research, incorporating player knowledge from various sources and research tools to gain a thorough understanding of the player experience.
- 5+ years of experience in game user research, playtesting, or a related field, with a focus on executing studies.
- Proficiency with research tools like screeners, survey platforms, telemetry systems, and statistical analysis software.
- Strong communication skills to effectively translate complex findings for diverse audiences.
- Collaborative mindset for working across teams and with central research groups.
- Ability to handle multiple priorities in a fast-paced live service environment.
- Bilingualism (English and another language) and availability for onsite work due to the nature of playtest lab work.
Sony Interactive Entertainment is an Equal Opportunity Employer committed to diversity and inclusion. We strive to create an inclusive environment that empowers employees and celebrates individual differences. Our mission is to inspire creativity, innovation, and passion in everything we do.
We offer a competitive salary range of $140,000 - $170,000 per annum, depending on location and experience. The estimated salary for this role is within this range.
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