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Cybersecurity Team Lead
2 months ago
About Intelcom
Intelcom is a leading provider of last-mile delivery services in the e-commerce sector. Our teams across Canada and our network of independent contractors work together to drive our daily operations.
We're committed to innovation and technological advancement, integrating customer experience and logistics technologies into our evolution.
Our Culture
We value diversity and are dedicated to building a culture where individual differences are celebrated. We're always looking for talented and diverse individuals to join our teams.
Job Summary
We're seeking an experienced and skilled Team Leader to join our DETECT team, responsible for overall monitoring of Intelcom's environment. The ideal candidate will have a minimum of five years of experience in a Security Operations Center (SOC) environment or similar experience.
Key Responsibilities
- Leadership and Team Management: Lead and grow a team of cybersecurity analysts, providing mentorship and guidance. Coordinate with other teams and stakeholders to ensure alignment of security operations with overall organizational goals. Foster a collaborative and team culture.
- Security Monitoring and Analysis: General cybersecurity monitoring of endpoints, servers, and operational environment, cloud, and on-prem. Vulnerability management and monitoring. External attack surface monitoring and management. Dark web monitoring. Threat monitoring and management. Analyze and define action plans to handle threats and vulnerabilities. Develop and implement strategies to mitigate identified risks.
- Playbook and Process Development: Define, develop, and maintain playbooks and standard operating procedures (SOPs). Ensure playbooks and SOPs are up to date, comprehensive, and aligned with industry best practices.
- Incident Management: Oversee the monitoring, detection, analysis of security incidents. Participate in incident response efforts, ensuring timely and effective resolution. Conduct post-incident analysis to identify root causes and improve response processes.
- Reporting and Documentation: Produce clear and concise reports, metrics, and other documentation for various stakeholders. Communicate security incidents and responses to senior management and other relevant parties. Maintain accurate and comprehensive records of all security incidents and responses.
- Continuous Improvement: Stay up to date with the latest cybersecurity threats, trends, and technologies. Continuously assess and improve processes, tools, and capabilities. Implement new technologies and methodologies to enhance team efficiency and effectiveness.
Requirements
- Minimum of 5 years of experience in a Security Operations Center (SOC) environment or similar experience.
- Relevant cybersecurity certification(s) is a plus.
- Proven experience in defining playbooks and standard operating procedures.
- Strong leadership, team management, and team organization skills.
- Experience with Sentinel and Microsoft Defender suite is a plus.
- Excellent writing and analytical skills.
- Deep understanding of cybersecurity principles, threats, and incident response methodologies.
- Strong problem-solving skills and attention to detail.
- Bilingual (French/English)
