Dedicated Customer Support Professional

4 weeks ago


Montreal, Quebec, Canada National Bank Full time
About the Role

As a Customer Service Agent at National Bank, you will be part of a dynamic team that delivers exceptional client service and support. You will play a vital role in helping clients with their financing needs, including personal loans, lines of credit, and mortgages.

This is a full-time opportunity to work in a fast-paced call centre environment, where you will interact with clients via phone and provide personalized solutions to meet their needs.

Your Responsibilities
  • Take calls from clients and respond to their inquiries related to various financing products.
  • Listen to clients' needs and offer tailored solutions to meet their expectations.
  • Assist clients in using our banking applications and refer them to specialized sectors when necessary.
  • Work collaboratively with the team to achieve client satisfaction and loyalty.
About Our Team

We value passionate individuals who are driven to deliver exceptional results. Our team is committed to helping clients and colleagues achieve their goals. We foster an inclusive environment where everyone feels valued and empowered to contribute.

What We Offer

At National Bank, we believe in investing in our employees' growth and development. As a Customer Service Agent, you will have access to ongoing training and coaching to enhance your skills and knowledge. Additionally, you will enjoy a competitive salary and a comprehensive benefits package that includes health and wellness programs, flexible group insurance, and more.



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