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Residences Manager Position
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Toronto, Ontario, Canada Four Seasons Hotels and Resorts Full timeAbout Four Seasons:Four Seasons Hotels and Resorts is a world-renowned hospitality company that prides itself on delivering exceptional guest experiences. As a Residences Manager, you will be part of a team that is dedicated to providing luxurious living spaces and unparalleled service to our residents.About the Role:The Residences Manager is responsible for...
Residences Manager
2 months ago
Four Seasons Hotels and Resorts is a global leader in the hospitality industry, renowned for its exceptional service, luxurious amenities, and commitment to excellence. Our team members are the driving force behind our success, and we are seeking a talented and dynamic Residences Manager to join our team.
About the RoleThe Residences Manager will be responsible for overseeing the day-to-day operations of the East Tower Luxury Private Residences, ensuring that all policies and procedures are developed and implemented on a timely basis. This includes maintaining awareness of changes in rules, statutes, or regulations, and preparing and updating notices, including status certificates as per the Condominium Act.
Key Responsibilities- Coordinate and manage day-to-day operations of the East Tower
- Ensure all policies and procedures are developed and implemented on a timely basis
- Maintain awareness of changes in rules, statutes, or regulations
- Prepare and update notices, including status certificates as per the Condominium Act
- Oversee inspections of the common areas and building maintenance
- Facilitate hiring, onboarding, training, coaching, and development of staff
- Coordinate scheduling, payroll, and performance reviews
- Respond to all resident complaints in accordance with the Condominium Act, Building Policy, and Four Seasons standards
- Develop and maintain a positive community for all residents and arrange for special events throughout the year
- Strong English language communication skills, with additional languages an asset
- Bachelor's degree in business, finance, or real estate management, or equivalent experience
- 2+ years of property management and/or residential operations experience
- Working knowledge and experience in financial accounting, financial reporting, and budgeting
- Experience in maintenance, construction, engineering, and all facets of property operation and building management an asset
- Paid time off, including vacation days, management holiday days, and sick days
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts worldwide
- Complimentary meals in our employee dining room, OASIS
- Complimentary dry cleaning of business attire
- Excellent Training and Development opportunities, including educational assistance, discounted e-Cornell courses, and access to complementary e-training
- Robust extended flex benefit plan, including medical, HCSA, dental, vision, life insurance, virtual health care, Employee and Family Assistance Program
- Employer-paid retirement plan with RRSP/TFSA flexibility
We look forward to receiving your application. Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.
