Front Desk Receptionist at Holiday Inn Express
2 days ago
We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Holiday Inn Express.
About the RoleThis is a permanent full-time position working 40 hours per week with a competitive salary of approximately $38,000 per year.
Key Responsibilities- Register arriving guests and assign rooms in a timely and efficient manner.
- Provide general information about local attractions and points of interest to enhance the guest experience.
- Process guest departures, calculate charges, and receive payments in a professional and courteous manner.
- Maintain an accurate inventory of vacancies, reservations, and room assignments to ensure seamless operations.
- Follow established emergency and safety procedures to maintain a safe and secure environment for guests and staff.
- Answer telephone calls and relay messages to guests and internal teams in a prompt and respectful manner.
- Assist guests with special needs, providing exceptional customer service and support when required.
This role is based in a hotel, motel, or resort setting, requiring the ability to work in a fast-paced environment with multiple tasks and priorities.
RequirementsTo be successful in this role, you will require:
- A Secondary (high) school graduation certificate.
- Less than 7 months of experience in a related field.
- An excellent understanding of English language skills.
Please note that this role requires a high level of organization, attention to detail, and effective communication skills. If you are a motivated and team-oriented individual who thrives in a dynamic environment, we encourage you to apply.
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