Front Desk Receptionist at Holiday Inn Express

2 days ago


Nisku, Alberta, Canada Holiday Inn Express Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to join our team at Holiday Inn Express.

About the Role

This is a permanent full-time position working 40 hours per week with a competitive salary of approximately $38,000 per year.

Key Responsibilities
  • Register arriving guests and assign rooms in a timely and efficient manner.
  • Provide general information about local attractions and points of interest to enhance the guest experience.
  • Process guest departures, calculate charges, and receive payments in a professional and courteous manner.
  • Maintain an accurate inventory of vacancies, reservations, and room assignments to ensure seamless operations.
  • Follow established emergency and safety procedures to maintain a safe and secure environment for guests and staff.
  • Answer telephone calls and relay messages to guests and internal teams in a prompt and respectful manner.
  • Assist guests with special needs, providing exceptional customer service and support when required.
Work Environment

This role is based in a hotel, motel, or resort setting, requiring the ability to work in a fast-paced environment with multiple tasks and priorities.

Requirements

To be successful in this role, you will require:

  • A Secondary (high) school graduation certificate.
  • Less than 7 months of experience in a related field.
  • An excellent understanding of English language skills.

Please note that this role requires a high level of organization, attention to detail, and effective communication skills. If you are a motivated and team-oriented individual who thrives in a dynamic environment, we encourage you to apply.



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