Service Technician Representative

5 days ago


Sudbury, Ontario, Canada Reliance Comfort Limited Partnership oa Reliance Home Comfort Full time
Role Summary

We are seeking a skilled HVAC Field Service Coordinator to join our team at Reliance Home Comfort. In this role, you will be responsible for installing, maintaining, and repairing HVAC equipment in customer homes. You will work closely with customers to understand their needs and provide solutions that meet their expectations.

Key Responsibilities:
- Install, maintain, and repair HVAC equipment in accordance with manufacturer specifications and local codes.
- Ensure the safe operation of all gas appliances and instruct customers on proper care and maintenance.
- Be flexible to work in various roles, including service, water heater installation, and assistance in the field or warehouse as assigned.
- Create positive relationships with customers, offering additional company products and services.
- Demonstrate effective communication and problem-solving skills to ensure customer satisfaction.

What We Offer:
- Competitive hourly wage of $25-$35 per hour, plus opportunities for commissions and bonuses.
- Fully paid tuition and apprentice leave top-up for eligible employees.
- Consistent work with a predictable schedule.
- Awarded one of Canada's Most Admired Corporate Cultures with a diverse and inclusive team environment.
- Perks for high-performing employees, including the chance to win an annual President's Club trip to a tropical destination.

Requirements:
- High school diploma or equivalent required; post-secondary education in a related field an asset.
- Gas Technician 3 certification, G2 preferred;
- Ozone Depletion Prevention (ODP) card;
- Valid Class G Driver's License;
- Ability to work rotating shifts and standby duties as required;
- Physically capable of performing job requirements;
- Excellent communication and problem-solving skills;

About Us:
Reliance Home Comfort is a leading provider of home services and energy-efficient solutions, committed to delivering exceptional experiences for customers and employees. With over 2 million customer relationships, we strive to be the destination of choice by providing limitless opportunities for growth and development.

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