Hospitality Operations Manager
1 week ago
We are seeking a highly skilled and experienced Hospitality Operations Manager to join our team at Little Caesars (Cochrane)
Job Summary:This is a full-time position that requires a strong leader with excellent management skills, who can oversee the daily operations of our fast food outlet or concession.
Key Responsibilities:- Develop and implement efficient work methods to meet productivity targets and maintain high-quality customer service standards.
- Supervise and coordinate the activities of staff members who prepare and serve food, ensuring they adhere to health and safety protocols and company policies.
- Provide comprehensive training to staff on job duties, sanitation procedures, and customer service expectations.
- Monitor inventory levels and estimate ingredient and supply requirements for meal preparation, minimizing waste and optimizing costs.
- Maintain accurate records of sales, stock, repairs, and customer feedback to inform business decisions.
- Prepare and submit regular reports to management, highlighting key performance indicators and areas for improvement.
- Post-secondary education or equivalent experience in hospitality or a related field.
- A minimum of 1-2 years of experience in a supervisory role within the fast-food industry.
- Proven ability to work under pressure, meeting tight deadlines and maintaining a high level of customer satisfaction.
- Excellent communication and interpersonal skills, with the ability to motivate and lead a diverse team.
- Familiarity with food safety and sanitation regulations, as well as quality control standards.
- This is a physically demanding role, requiring prolonged standing and the ability to lift moderate weights.
- Flexibility is essential, as you will be required to work varied shifts, including evenings, weekends, and holidays.
- A competitive salary of $50,000 - $60,000 per year, depending on experience.
- Ongoing training and development opportunities to enhance your skills and career prospects.
- A dynamic and supportive work environment, with a focus on teamwork and employee well-being.
- Opportunities for advancement within the company, as we continue to grow and expand our operations.
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