Restaurant Team Lead

1 week ago


Cochrane District, Canada Maruti Cochrane Inc Full time
About This Role

We are seeking a Restaurant Team Lead - Performance and Operations Manager to join our team at Maruti Cochrane Inc. In this role, you will be responsible for conducting performance reviews, organizing and maintaining inventory, addressing customers' complaints or concerns, providing customer service, and planning, organizing, directing, controlling, and evaluating daily operations.

Responsibilities
  • Conduct regular performance reviews with team members to discuss their progress, goals, and areas for improvement.
  • Maintain accurate records of inventory levels, monitor stock replenishment, and ensure that all items are properly stored and secured.
  • Respond promptly and professionally to customer complaints or concerns, resolving issues in a fair and timely manner.
  • Provide exceptional customer service by ensuring that all customers receive a positive experience, whether it's through food quality, service, or overall atmosphere.
  • Plan, organize, direct, control, and evaluate daily operations, including menu planning, staff scheduling, and supply chain management.
Requirements and Qualifications
  • Bachelor's degree in Business Administration, Hospitality Management, or related field.
  • 1-2 years of experience in a restaurant management or supervisory role.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups of people.
  • Strong leadership skills, with the ability to motivate and inspire team members to achieve high standards.
  • Ability to work well under pressure, multitasking, and prioritizing tasks to meet deadlines.
  • Basic knowledge of MS Office, including Word, Excel, and Outlook.
Compensation and Benefits

The estimated annual salary for this role is $50,000-$65,000, depending on experience and qualifications. Additional benefits include:

  • A competitive salary range.
  • Opportunities for professional growth and development.
  • A comprehensive benefits package, including medical, dental, and vision insurance.
  • A generous paid time off policy.
  • A 401(k) retirement plan with company match.
About Us

Maruti Cochrane Inc is a dynamic and fast-paced company that prides itself on delivering exceptional customer experiences. Our team is dedicated to creating a positive and inclusive work environment, where employees can grow and thrive. If you're a motivated and results-driven individual who shares our passion for excellence, we encourage you to apply for this exciting opportunity.



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