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Restaurant Shift Manager

2 months ago

Windsor, Ontario, Canada Arby's Full time
Job Summary

We are seeking a skilled Restaurant Shift Manager to join our team at Arby's. As a key member of our management team, you will be responsible for overseeing the daily operations of our restaurant, ensuring that our customers receive exceptional service and that our food meets the highest quality standards.

Key Responsibilities
  • Supervise and Coordinate Staff: Lead and motivate our team members to ensure that they are working efficiently and effectively to meet our customer's needs.
  • Train and Develop Staff: Provide ongoing training and development opportunities to help our team members improve their skills and advance in their careers.
  • Manage Inventory and Supplies: Ensure that we have the right products and supplies on hand to meet customer demand, while also minimizing waste and reducing costs.
  • Maintain Quality Control Standards: Ensure that our food and service meet the highest quality standards, and that our customers receive a positive experience every time they visit our restaurant.
  • Address Customer Complaints: Respond promptly and professionally to customer complaints, and work to resolve issues in a fair and timely manner.
  • Maintain Records and Reports: Keep accurate records of sales, inventory, and other key metrics, and provide regular reports to management.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in a food service or retail environment
  • Language: Fluency in English
  • Work Schedule: 40 hours per week
Arby's Values

We are committed to creating a welcoming and inclusive work environment for all employees, including those with disabilities, newcomers, and Indigenous people. We provide ongoing training and development opportunities to help our team members succeed in their careers and achieve their goals.