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Food Service Supervisor

2 months ago

Calgary, Alberta, Canada Delish Dining Full time
About the Role

We are seeking a highly skilled and experienced Food Service Supervisor to join our team at Delish Dining. As a key member of our culinary team, you will be responsible for ensuring the highest standards of food quality, service, and customer satisfaction.

Key Responsibilities
  • Leadership and Supervision
    • Supervise and coordinate the activities of food preparation staff, ensuring efficient and effective operations.
    • Train staff in job duties, sanitation, and safety procedures to maintain a safe and healthy work environment.
    • Establish methods to meet work schedules and ensure timely food preparation and service.
  • Food Quality and Safety
    • Estimate ingredient and supply requirements for meal preparation, ensuring accurate ordering and inventory management.
    • Ensure that food and service meet quality control standards, adhering to health and safety regulations.
  • Customer Service and Relations
    • Address customer complaints or concerns in a professional and courteous manner.
    • Prepare and submit reports on customer feedback and suggestions for improvement.
  • Administrative and Financial Tasks
    • Prepare budget and cost estimates for food preparation and service.
    • Maintain records of stock, repairs, sales, and wastage, providing accurate financial reports.
Requirements
  • Education and Experience
    • Secondary (high) school graduation certificate.
    • 1 year to less than 2 years of experience in a food service supervisory role.
  • Personal Qualities
    • Excellent oral communication and interpersonal skills.
    • Client-focused and team-oriented, with a strong commitment to customer satisfaction.
  • Language and Work Environment
    • Fluent in English (langue de travail: Anglais).
    • 40 hours per week, with a permanent employment contract.