Western Canada Account Manager

4 weeks ago


Burnaby, British Columbia, Canada AkzoNobel Full time

About AkzoNobel

We're a leading paints and coatings company with a rich history of innovation. Our portfolio of brands – including Dulux, International, Sikkens and Interpon – is trusted by customers worldwide. We're active in over 100 countries and use our expertise to sustain and enhance the fabric of everyday life.

Our company is dedicated to providing sustainable solutions and preserving the best of what we have today – while creating an even better tomorrow. We believe every surface is an opportunity.

Job Purpose

The Account Manager for Western Canada will be responsible for maintaining and growing our Powder Coatings business in the region. This will involve managing business relationships with current customers and new prospects, particularly strategic customers.

Key Responsibilities

  • Provide exceptional service to key accounts by understanding and supporting their needs, assessing technical issues and liaising with experts to resolve their problems efficiently and timely.
  • Foster collaborative leadership with Customer Service and Technical Support teams by defining expectations, inspiring service excellence and supporting operational efficiency.
  • Develop and execute account plans aligned with Regional /Corporate goals.
  • Build client pipeline for assigned territory.
  • Deliver against targets in line with regional objectives and budgets.
  • Drive innovation and business development through B2B customers.
  • Develop and maintain trusting client relationships with customers and internal stakeholders at all levels.
  • Drive continuous improvement across the organization that are adding value to customers.
  • Provide accurate sales and demand forecasts to support operational efficiency targets.
  • Work cross-functionally to grow existing accounts and/or drive new business (batch trials, testing new technologies, validation of new processes, development of new product).
  • Independently prepare sales presentations, contracts and proposals to ensure successful outcome of transactions.
  • Manage negotiations to mitigate claims.

Requirements

  • 3-5 years of work experience in B2B sales and key account management.
  • Computer Literacy and strong competency in PowerPoint, Excel and the rest of Microsoft Office Suite.
  • Strong communication, presentation and public speaking skills with sound business and financial acumen.
  • Creating and presenting compelling value propositions that are technically and financially sound, client centric and supporting operational efficiency.
  • Problem solving, relationship building, influential skills, project management.
  • Paints and coatings industry knowledge is a strong asset.
  • Post Secondary education preferred (All may apply).
  • Driven to learn and deliver, willingness to be coached, looking for development.

At AkzoNobel, we are highly committed to ensuring an inclusive and respectful workplace where all employees can be their best self. We strive to embrace diversity in a context of tolerance. Our talent acquisition process plays an integral part in this journey, as setting the foundations for a diverse environment. For this reason we train and educate on the implications of our Unconscious Bias in order for our TA and hiring managers to be mindful of them and take corrective actions when applicable. In our organization, all qualified applicants receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability.



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