Logistics and Brokerage Leader

5 days ago


St John's, Newfoundland and Labrador, Canada Cooke Aquaculture Full time
Job Overview

Cooke Aquaculture is a leading global seafood company with operations in various regions. Our success is driven by our dynamic, highly skilled, and innovative management team, supported by dedicated employees who contribute to the local economy and sense of community.

The Role

As a Logistics and Brokerage Leader, you will leverage your extensive logistics expertise to lead the Brokerage team in a wide array of responsibilities, including staff motivation and management.

Key Responsibilities
  • Market, service, and promote transportation products and services.
  • Maintain an existing book of customer accounts.
  • Establish and maintain effective relationships with customers and carriers.
  • Develop and manage a network of outside carriers to optimize freight movement.
  • Contribute to annual revenue and profit budget development, as well as KPI establishment and tracking for successful achievement.
  • Negotiate rates with carriers to meet margin requirements and ensure maximum profitability.
  • Achieve required margin and revenue goals for the division.
  • Ensure customer satisfaction and service levels through safe, reliable carrier usage.
  • Grow freight volume from existing customers.
  • Collaborate with the Business Development team to develop new sales leads and cold call potential customers.
  • Work with the Transportation Management team to develop operational efficiencies, standardize processes, and achieve strategic goals.
  • Identify and implement operational improvement initiatives that provide service, financial, and productivity results.
  • Participate in critical reviews of key indicators, incidents, audits, inspections, and improvement opportunities, ensuring effective corrective action implementation.
  • Lead and develop Brokerage team members through effective communication, objective setting, and coaching.
  • Develop Training Plans for new employees and ensure timely completion of all training development plans for current employees.
  • Ensure compliance with applicable policies, procedures, transportation regulations, and knowledge of DOT and FMCSA rules.
Qualifications
  • 10+ years of progressive experience in fast-moving consumer products logistics/freight brokerage, preferably with significant time spent on perishable products.
  • Strong analytical skills and proficiency in Excel, MS Office, TMS, and BI database tools are required.
  • A proven track record of establishing long-term relationships with clients based on exemplary customer service.
  • Well-honed logistics experience and a relevant post-secondary education, along with evidence of continued learning, ideally with certifications like APICS, CITT, CCLP, or P.Log.
  • The ability to effectively deal with customers and employees, making timely and professional decisions.
Benefits Package
  • Health Benefits: Includes coverage for dental, vision, and extended medical care.
  • Insurance: Life and disability insurance provided for financial security.
  • Support Services: Access to an Employee Assistance Program (EAP).
  • Financial Planning: Opportunity for RRSP matching to support retirement savings.
  • Time Off: Paid vacation and holidays.
  • Wellness: Wellness programs and access to on-site gym facilities (available in some locations).
  • Career Development: Professional growth opportunities and avenues for advancement.
  • Perks: Employee discounts on company products or services.
  • Convenience: On-site parking or parking allowance.


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